Sonesta Simply Suites San Antonio Northwest

Mar 29th, 2022

Bad plumbing, slow service, although eager to please clientele. Sketchy area. Seems like nothing works here. Always smells like maryJ. Wouldn't recommend unless tight on budget budget last minute booking.
Mar 29th, 2022

Had a roach in my room. Called the front desk and got put in another room. Once inside the room I was met with another bug. Was told I would not be able to get a refund as well. Worst experience ever with a hotel.
Mar 21st, 2022

(Translated by Google) Don't go to that hotel because they charge you extra and no one is able to explain it to you I'm getting tired of calling and no one knows why they charged me 423 × 1 night I was there No one knows what happened no one answers my questions I want to talk to the manager no they call me back bad service lousy service the receptionist very rude (Original) No vayan a ese hotel porque les hacen cargos extras y nadie es capaz de explicárselos ya me estoy cansando de llamar y nadie sabe porque me cobraron 423 × 1 noche que estuve allí Nadie sabe qué pasó nadie me resuelve las preguntas quiero hablar con el manager no me llaman para atrás mal servicio pésimo servicio la de recepción bien maleducada
Mar 18th, 2022

Mar 16th, 2022