San Antonio, TX Cell Phone Store

Raz, Awesome customer service friendly, professional thank you he represents how all tmobile employees should be

Worst Customer Service ever!!! I have never been so upset, I wasnt acknowledged, I stood there for 15 minutes and no one came up to me or said hello, nothing!! There was ... more

Rep was very respectful & courteous . Listened attentively to my problems, & gave me an explanation as to why I was having these issues.. Then speedily resolved them & i ... more

Had a question about scam calls and the associate knew just what to do I have metro and 4 stores and none of the associates had an answer good job T-Mobile

Went in to pay my bill and Greg was super helpful, excellent customer service and the staff was really nice. Definitely making this my go-to store

If I can give minus rating, I would happy to..such a horrible employees, not giving respect to the customers who enters in. If they see anyone from India, they do even be ... more

I had to wait awhile to be helped. I ordered something for store pickup 2 hours before arriving and still had to wait.

This location has the most incompetent workers, took 4 visits to get a straight answer to a simple question, the employee added things to my account without my permission ... more

This store is always very helpful and have the best prices 10/10

Excellent service (Becky and Sergio) They helped us with all our questions Thank you very much

AT&t on rigsby road service was excellent the lady that helped me was so intelligent with her technology she was great

I dropped my phone (was not the first time) and the screen was totally off, side button wouldn't work. They were able to get it back on and re-connected a cord. The pho ... more

Received an excellent phone here.

Super staff!!!

friendly staff but small store

For some reason the sales rep had to keep asking their manager in the back for guidance on our inquiries. It felt odd that he did that almost every time. Maybe new employ ... more

The guy that helped me was great, but I cant remember his name. Got in & out with a new phone in less than 15 minutes. The whole process was fast and easy.

In and out in a heartbeat.

Great service, John fixed my phone quick. Will be back

Alberto has HORRIBLE CUSTOMER SERVICE!!!! Rolls eyes at customers & gives INCORRECT INFORMATION, very rude! If you go to this location ask to speak to a manager OR anyone ... more

Loved working with Ruben Madrid at the AT&T store at Westover Hills. This is the first time I enjoyed walking into the AT&T store to do business. Knowledgeable, approach ... more

Awesome employees.

Larry was amazing with his customer service and made us feel so at ease with the whole process. We are absolutely thrilled to be a part of the AT&T family.

Fast, friendly service. The reps helped me figure out exactly what plan I needed and handled my transfer in record time.

We went into the AT&T store at SouthPark Mall in San Antonio, Texas we were met by Julio offered us a warm welcome. He was very attentive to our needs as far as our phone ... more

Our customer service man was simply outstanding.

Tommy was very informative and knowledgeable about the products and the process. He guided us very well and helped make our decision to purchase very easy.

I went to boost Mobile today the address is 825 Bandera road. Stephanie was awesome. She helped me and she was very informative she knew what she was doing and she is so ... more

Friendly and helpful representative, will definitely be using this location as our store!

April helped me out on switching have me a great deal and switched all my info over

Worst customer service ever! The two sales person kept trying to charge me for the phone (Motorola coach prime) which was clearly free with the promotion they had in stor ... more

Scott and Amy were fantastic at helping us fix an issue caused by a verizon authorized dealer location. This corporate store has very knowledgeable techs and are very wil ... more

Fixed my broken phone screen in no time

Employees were all very kind, patient and explanatory. I got my phone in the time frame allotted. Thank you!

I was able to quickly pay my phone bill and be on my way, no wait and great customer service

Went to the ATT store because my SIM card had a failure. My current phone was having issues so I decided to just upgrade my phone. Got to the store and got checked in wit ... more

INCOMPETENT STAFF. The incompetence of every employee who assisted me over a span of three days cost me 2-years worth of thousands of photo/video memories, over $2,000 ca ... more

Literally just walked in here and got pointed at and laughed at by an employee. Unprofessional AF. Julie was the one who laughed after another female employee Stephanie l ... more

Been a Verizon customer for over ten years and this is my to go store. Their experience staff is always able to answer any questions, resolved any issues and provide me ... more

Cricket is still the best & 4 lines for $100 you can't beat & it will leave you with money to spend

They have the worst customer service. They have a high turnover rate. Their attitude seems a bit of privileged.

ATT in Leon Springs is a great store! Always very helpful when I go in.

Nate was of great help.

We needed help activating our new device from an insurance claim and Roxanne, tje woman helping us, told us to call the customer support number. She did not give us a goo ... more

Knowledgeable staff.

Very poor customer service. Employees and manager make you feel like you're an inconvenience to them.

Repaired my iPhone screen in an hour highly recommend it if you need screen repair service lulu was helpful and kind.

There should be a sign in kiosk at this store or the employees should be able to count past 5. Worst customer service ever. If you can go to a different location definite ... more

I was lied to, my suggestion is to find employees with some integrity. I have a device that is not able to receive or make calls as of 02/23. I am here in San Antonio ... more