San Antonio, TX Cell Phone Store

the guy with glasses was very friendly and knew his stuff. thanks for getting me a phone i would enjoy

Had an amazing experience upgrading my phone today with the help of Jordan! She was quick with all of the transactions and whole process of transferring to the new phone! ... more

I bought a new phone and don't know to much about them ,Adrian and Jessica help me understand something things before I left, friendly and very helpful

I came in to another store for phone issues, jennifer v was very helpful and amazing. She was very kind enough to help me with my old flip phone. Today I drove all the w ... more

Aamik was so helpful and assisted me with my concerns promptly and made sure that I was fully satisfied before leaving. I recommend this location to anyone in the future ... more

Trash customer service at this location especially on this Sunday! DISAPPOINTING the kind of people they hire

I would like to commend Connie on her outstanding customer service. She took her time answering all my questions and addressing my concerns. She is a true asset to Metro ... more

Needed to remove a line and the employees said they couldn't help me I had to do it myself.

Alexis is the most helpful person at T-mobile! We needed a new phone and she helped us choose the right one and the best plan for us. Thanks Alexis!

Te engañan diciéndote que los protectores y micas ya vienen con el celular o que traen descuento y vienes pagando $$ 50 dólares por el case y la mica de cristal y no m ... more

Associates knew their shi....stuff. Quick and informative response. Solved my issue with just a glance

Excellent service, in and out quickly !

Phones are very expensive, And why doesnt the bill stay the same like other phone companies like Cricket, boost mobile, metro pcs. Like every month the bill goes higher a ... more

Good store. Sligh sales tactics. Can't blame em for trying.

Amazing service from staff

Horrible attitude from Denise and another thing she smelled like weed. The whole time I was there I couldn't even buy the product I went for because of the odor she was g ... more

I had. Been having an issue with trying to pay my bill using the app but these helped me out. They are so awesome

Great!

Natalie was great, she help me with Everything, she was patient.She is an Awesome young lady

Trash service with hidden fees

Very helpful and great deals!

Very helpful and informative!

Overall great service and Abel was super helpful! They had a great promotion going on with the iPhone 11 and my mother in law was super happy with her phone. Will definit ... more

God bless y’all

Very fast service

Great customer service and great deals I would definitely recommend to anyone

Really good people MO and Hamza and great customer service thanks very much guys

Poor service I would NEVER recommend anyone to buy at this store. First they dont know how to connect the product they sale, second they have you coming back and still do ... more

These people straight up lied to me. I got the home internet and was told it was gonna be unlimited but two weeks later I run out of internet and now I can't even get the ... more

Top service as always. Peter does a wonderful job. Very helpful. Will only go to Peter for anything about my phones

Mr Sameer when out his way to help me. I was greatly appreciated he didn't even need to help me with certain things and help me get my phone on its way great customer ser ... more

All lies they said if u have a iPhone to bring it in and they would give u a iPhone eplus but all fake I went they wanted the price for the whole phone ...lame I think wh ... more

Good

Nicole was so patient with me and helpful in picking out a new phone. She made all the necessary moves from my old phone to my new one. Thank you!

Great service and knowledgeable tech support!

Staff welcomed me and were very informative in helping chose the best plan and phones for my family and I. I would highly recommend this store for your cellular needs. St ... more

Went to this store to get help with my phone. After explaining what was going on with my phone the guy said it was a Google problem and that he could not do anything ab ... more

3 people working ...one employee said hello and continued texting on his phone. Then proceeded to walk by me 3 times never asking if I needed assistance. Helped other emp ... more

Jose M answered all my questions and set me up with the right plan saving me money and getting me better service! Thank you!!

Changed to Total Wireless by porting a business cell phone from Verizon to Total Wireless. Process was smooth. One month later, the phone shuts off for no apparent reason ... more

Unfortunately the mediocre customer service doesn’t way over the fact that they have NO IDEA what they are doing or how to handle the products they sell. Do not waste y ... more

Bryan was helpful and courteous in helping transfer my old phone to new one. I appreciated that so much.

This store does not call you back when you request a call back not do they call you back about phone accessories that are available for your phone

Brenda was exceptional, she helped me get a brand new tablet!

Very good service and they help you with anything 100% recommended

I was able to port a line from pre paid and activate two additional lines for my family with ease . The plans with insurance are extremely affordable and the servise is ... more

Ive had ATT for 9 years and they dont appreciate me. I have had nothing but problems with them. I couldnt even get a phone unlocked that I paid for. And then I was paying ... more

Customer service is horrible. Technician don't communicate with each other. No phone calls or emails regarding status update of equipment. I would recommend not using t ... more

Broken Samsung phone screen fixed in 2 hours. Looks like new. Happy customer.

Idk who manages this place but there never open during there business hours always closed.