Midland, TX Car Rental Agency

Marlene Carrasco was helpful and got me in a vehicle that was an upgrade at no additional charge in a short time

I was promised they would stay 2 hours late due to my delayed flight but they lied and now I'm stuck without a car. Arrived with 30 + minutes to spare and nothing. Even t ... more

The technology in this place is amazing. Kudos to the technology group and their fantastic support! The IT group is top notch!

Smooth transaction, no issues other than they did not have the vehicle I reserved well in advance. Got into a smaller vehicle for the same price. What a deal! Rental car ... more

Enterprise was very helpful to me, providing transportation to and from their business to the collision shop I used. When I returned the mid-size SUV, I explained that it ... more

Any hail storm that happnen with in the time frame of you using the car, they will file a claim for you to pay for the car damages. We get a email two weeks after we retu ... more

Budget was definitely better than Hertz at this same location . No hidden fees or any of that mess that allows them to charge your credit cards or take some of your depos ... more

Worse place to rent and return cars.

Is there a 0 stars? My trip was pre booked reservation pre made everything going great. Till I get there. Then they ask for a utility bill? WTH! 1st off I don't carry tho ... more

Poor service. Booked our truck 3 weeks in advance. Day of move, I called on our way over, 45 minutes away and was informed they didn't have what we reserved and wasn't su ... more

These guys charged my debit card, then told me they couldn't rent to me because it was a debit card, THEN refused to refund me the amount the charged my card.

If I need a car there always so GREAT & Ready for me to pick up a vehicle outstanding Service friendly & professional thank you highly recommend this place 5 stars !!!!!

They do a good job BUT dont expect them to be there after hours. Have to Uber or have someone pickup.

The lady the manager is so rude there'snobby don't ever went there

We scheduled pickup for a morning as our flight wasn't landing until midnight and we didn't think they would be open. Employees were still around after midnight and helpe ... more

I don't know about other Hertz locations, but I definitely wouldn't suggest renting from this particular Hertz. The customer service was horrible.

3 hour wait in line for a reserved rental car is upsetting LAX Dollar Rental car (Thrifty, Dollar & Hertz all combined in one building.) They definitely need a better sys ... more

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