Budget Car Rental
Hours
Chamber Rating
-
lori nguyen
Dec 12th, 2022 -
Ahmad Zarda
Nov 4th, 2022 -
Earlymae Crockett
Mar 2nd, 2022 -
Al Henderson
Terrible Experience!! I made reservations for an economy car for a week. The total amount was deducted from my bank card. I took an Uber to this location for pickup. Once there an employee name "Eddie" assisted me. To begin with, he rudely asked for two forms of ID which i kindly provided. he preceded with a nasty tone informing me of a required credit check which i was totally unaware of. And when i question the reason, he responded in an extremely rude tone referring me to the website. Needless to say, he indicated that i did not pass the credit check which i didn't understand. When i ask "Eddie" to call customer services, he flat out refused, saying that i have to do it on my own time, Not on his. And when i asked him to cancel the reservation and credit my card back for the full amount, he said that there was nothing he could do. He went on to say that the refund wouldn't happen for several days and that there might be a $50 dollar cancellation fee. I called several times and when i finally got in touch with customer service i was told that it would take 3-4 business days before the refund. This was Friday and i needed a car for the weekend, but because my money was tied up for the next 3-4 days i couldn't go to a different car company. Due To Extremely Bad Customer Service & Policies... I Do Not Recommend This Rental Company!!
Dec 18th, 2021 -
Steve Fierros
Super helpful. Was in and out quickly and without fuss. Exactly what I needed. Would not hesitate to come back and use again. Thank you!
Oct 24th, 2021
Brands
- Kia
- Volkswagen
- Chevy
- Volvo
- Subaru
- Mazda
- Mitsubishi
- Mercedes
- BMW
- Honda
- Land Rover
- General Motors
- Stellantis
- Toyota
- Jaguar
- Tesla
- Ford
- Hyundai
- Nissan
Payment Methods
- CASH
Questions & Answers
Q What is the phone number for Budget Car Rental?
A The phone number for Budget Car Rental is: (713) 647-0622.
Q Where is Budget Car Rental located?
A Budget Car Rental is located at 10301c Katy Freeway, Houston, TX 77024
Q What is the internet address for Budget Car Rental?
A The website (URL) for Budget Car Rental is: https://www.budget.com/en/locations/us/tx/houston/h6o
Q What days are Budget Car Rental open?
A Budget Car Rental is open:
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: 9:00 AM - 1:00 PM
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Q How is Budget Car Rental rated?
A Budget Car Rental has a 3.8 Star Rating from 22 reviewers.
Hours
Related Categories
Ratings and Reviews
Budget Car Rental
Overall Rating
Overall Rating
( 22 Reviews )lori nguyen on Google
Ahmad Zarda on Google
Earlymae Crockett on Google
Al Henderson on Google
Terrible Experience!!
I made reservations for an economy car for a week. The total amount was deducted from my bank card. I took an Uber to this location for pickup. Once there an employee name "Eddie" assisted me. To begin with, he rudely asked for two forms of ID which i kindly provided. he preceded with a nasty tone informing me of a required credit check which i was totally unaware of. And when i question the reason, he responded in an extremely rude tone referring me to the website. Needless to say, he indicated that i did not pass the credit check which i didn't understand. When i ask "Eddie" to call customer services, he flat out refused, saying that i have to do it on my own time, Not on his. And when i asked him to cancel the reservation and credit my card back for the full amount, he said that there was nothing he could do. He went on to say that the refund wouldn't happen for several days and that there might be a $50 dollar cancellation fee. I called several times and when i finally got in touch with customer service i was told that it would take 3-4 business days before the refund. This was Friday and i needed a car for the weekend, but because my money was tied up for the next 3-4 days i couldn't go to a different car company.
Due To Extremely Bad Customer Service & Policies...
I Do Not Recommend This Rental Company!!
Steve Fierros on Google
Super helpful. Was in and out quickly and without fuss. Exactly what I needed. Would not hesitate to come back and use again. Thank you!
Overall Rating
Overall Rating
( 22 Reviews )Write a Review
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