Houston, TX Used Car Dealer

I took in my car with a problem if the window not operating.in a timely manner was informed of the problem ..then of another problem but Andrew was very good at keeping m ... more

The staff at Idrive Auto sale was great. The service was immaculate and they paid attention to your needs. Ed was my salesman and he was there on every point. Aricelli wa ... more

I got a rental through my insurance company. I set up my rental online and requested to be picked up. Great driver. I had requested a truck but when I arrived there were ... more

If I could give this dealer a 0 I would unprofessional ridiculous payments hangs up the phone when you a trying to get issues resolved. We have pictures and videos also o ... more

Lorena helped us with everything we needed to know and walked us every step of the way. Great customer service!

Real helpful!! NICE RELIABLE CARS!!!! Good mileage and good gas savers

Everyone was extremely knowledgeable and polite. They took the time to go over all of the car options, and warrantees for us. I felt comfortable with everyone that work ... more

Valentino Mendez was great at explaining everything and making the process easy and thorough. Would definitely recommend and do it again.

Stuart and Edward are great to work with!

Jake was patient and respectful of our wants and limits on time. Thank you! Update: unfortunately not even 3 weeks later and our car is in the shop and has been for 4 day ... more

Cornell, Cornell That guy is hilarious. He helped us find a vehicle that fit right! The process as simple and easy. You got to give it to them.

We had a wonderful experience. We actually enjoy buying a car again. The representative at drive time is knowledgeable and kind

Bought a Defender 110 from Jay. He was very helpful and knowledgeable. I would recommend speaking with him about your next auto purchase.

Karina Albavera awesome job walk me through every step of the process.

Sam is so amazing , nothing but love and great experience .

Ryan Peterson service was greatly appreciated as he kept a positive attitude towards me the entire time.

Great experience! Got a great car for the price we wanted! The process was easy and Sunny kept his word the entire time! 10/10 recommend!

Great customer service helped me get rid of my vehicle super fast as well very surprised how my vehicle got picked up fast with free towing service. Totally recommend !!!

Great customer service. And very fast response times

Great experience. Ryan Fehl, our sales rep, made the experience very enjoyable. He was excellent with the product knowledge. He knew the vehicles features inside and out ... more

Great group of guys. Made the transaction quick and easy. Thanks for everything will definitely be back!

I went to many dealership shopping for a car its an experiance a lot of emotions and stress. Texas izi was different i was treated with honesty, they keeped there word, a ... more

I spent 3 1/2 hours at the dealership for an oil change and tire rotation. That about sums it up.

The truth is that I do not recommend it, I have already bought a vehicle for 1 month and the plates have not yet arrived. I have been talking for more than a week to tell ... more

Excellent service. Did exactly what they said and it didn’t cost me an arm and a leg. Claude was a great service advisor and I would recommend him to anyone!!!!

1. Jerry Jow is always prompt in returning my call. 2. He is extremely professional and a very good listener. 3. He explains what needs to be done and what was done to my ... more

We had a very good purchase experience at Russel and Smith starting from the test-drive and finishing with driving out our new car. Our sales rep Gilton was super helpfu ... more

I had the pleasure of doing business with Gino, I had a quick and smooth experience. He was attentive and responded very promptly. Thank you for helping me get into a veh ... more

Great place to get a car rental. Sandra is so perfect and her customer service is superior I recommend dealing with her

Ask for Cam! Simple! Hes extremely patient and was able to accommodate most of my needs while looking for my dream car! Cam has exceeded my expectations with exceptional ... more

Had recall work done on my 2022 Ford Maverick. My service tech, who was very knowledgeable, kept me updated on the progress all during the day. The work was done to my sa ... more