Fort Worth, TX Bank

Got a Morgage through the people at this bank. Ladies who helped me were all over the place and did not communicate to eachother. I was sooo confused who was calling me a ... more

Staff are knowlegable and helpful

Made an appointment to add my wife to my account on Thursday 12/23 for the following week 1/2/24. I made the appointment so I didnt have any issues. I get here at my appo ... more

The ATM is inside a convenience store known as Nany's Tacos

How do yall not cash checks even when I have an account with yall that makes zero sense

Do you wonder why all the positive reviews stopped a year ago? This bank was utopia when we found it. Staff was off the charts. Tellers are still great but the manageme ... more

Reciently, I switched to this bank but the line takes so long!!! I was just here waiting for 30 minutes, as a human person I have important things to do, this’s insane! ... more

I went into this location with a check issued by Wells Fargo. They refused to cash the check because I don't have an account with Wells Fargo and because they said my ID ... more

I Was the only customer there. Went to pay on a mortgage. Banker named Nguyen took 20mins to process a payment. Extremely slow service.

When I opened my account, a week later there was fraudulent activity and my account was placed on hold. I recommend not using that bank.

This location is forcing masks again but it seems to be only for a few. I was asked to mask up and they gave me one and had no issue putting it on. Then another customer ... more

I was in a suit and tie in their location and everyone was super friendly, the gentlemen from the offices in suits all that walked by said hello, but then I came in my wo ... more

Always super friendly! Love RBank

Horrible service. 2x they try to hand me off to call 800 instead of helping me. Ive gone here for years and its gone downhill. The people look so unprofessional like if y ... more

I submitted information to open a business account, first I was told my LLC did not exist, (wrong), I cleared that issue up with accurate state issued information. I was ... more

Terrible terrible bank. I was converted from PNC and have had SO many issues. Horrible mobile banking app. PNC rejecting my utility-autopay bills without any notification ... more

Great experience at Bank of Texas in Lake Worth. In and out quickly and with all I needed. Always a good experience .

They need to work on customer service. They never have any actual bankers. They call their tellers bankers but they cant help with opening up new accounts. Dont waste you ... more

All these horrible reviews. I will never bank with chase

Do not come to this bank they wont let you get change unless you have a Social Security card present Try to get change for a $20 dollar bill was told I had to have my Soc ... more

My husband opened an account with them and when we went in to add me to account we been told we need an appointment to talk to a banker and they only have one person that ... more

There ATM has been down so many times in the last couple of months, and it seems like they arent doing anything to fix it, there hours also keep changing so i never have ... more

If I could give this branch ZERO stars, that is EXACTLY what I'd do. HORRIBLE HORRIBLE HORRIBLE experience. Went in to cash a CHASE check, they refused, saying the check ... more

This Chase Bank has more ATMs than any other Chase Bank I've visited. There's three ATM drive thrus in the back but I'm not sure how many they have inside. One of the ATM ... more

THIS BRANCH HANDS OUT COUNTERFEIT MONEY. AS OF APRIL 4TH 2024 I PULLED OUT CASH AND REALIZED THEY GAVE ME A $20 THAT SAYS "MOTION PICTURE COPY MONEY" STAY AWAY FROM THIS ... more

If youre in Texas just bank with frost. This locations specifically takes a long time for simple transactions like deposits and customer service is non existent.

Horrible. Their excuse for not letting me open an account, is because I said I needed to get a debit card with my name on it, so I can rent a car, because I just had a p ... more

I was running late and couldn't make it before 5 and Shawn was SO AWESOME to offer to stay late and keep the doors open so I could make a withdrawal. Thank you SO much!! ... more

Went to cash a check & the teller asked me for my debit card. I said I handed you my driver's license for proof of identification. She says or you could have just gave me ... more

Have not been yet.

Love it

After standing in line for over 10 minutes, Qiana told me I had to use the change tray myself to convert $6.00 in coins to bills, Frost does this for me!

I had an appointment with Anna this morning. She helped me set up and account, she was super helpful and knowledgeable. Broke everything down into realistic terms. Defini ... more

Very very poor service]

I just went to cash a check, and the lady cashed it for me due to location problems. She said maybe I couldn't come until Friday!!! I do not understand what the problem i ... more

Nicole was rude when she interacted with me during a transaction. She had a 'stink' face. Flores excused her behavior. Avoid this bank, there's more branches. The one on ... more

Desiree Evins is awesome, I have had the pleasure of her working with me resolve issues I needed help with and she always goes above and beyond to resolve my issues. She ... more

Very bad experience, terrible customer service, I don't understand why they never answer the phones

Chase Customer Service is terrible. I lost my Debit card and reported it to Chase and asked for a new one. They send me another Credit Card! I called two different branc ... more

The reviews are correct. Incompetent staff .. waited over 20 min just to be told no one is available who is authorized to complete the task. Either wait more or go to a d ... more

Yesterday I needed to call the Camp Bowie location, where I have had personal and business accounts for many years(even before it was acquired by InterBank). Gloria was, ... more

Hands down one of the best banks in the DFW

I tried to go to their public BBQ event today. People were rude, I couldn't get in the door to be with my husband. They were rude to him. The security shut the door in my ... more

Excellent customer service! I went there for a notary for my boyfriend and ended up opening a checking account with them. Trino Cisneros was awesome! He explained and gui ... more

Kyle D. Whittemore great person deal with great customer service always help me I appreciate him .wellsfargo on 525 Carroll street

Wells fargo. The home of never having cash in their atms