PNC Bank

Staff are knowlegable and helpful
Mar 18th, 2024

Friendly staff.
Feb 10th, 2024

This bank is awesome! Kinesha went above and beyond to assist me today and quickly as I had a sleepy newborn to attend to. Ive never had such a positive relationship with a bank.
Dec 29th, 2023

Came here the day before Thanksgiving to open up an Estate Account. I had already been turned away by my own bank Fort Worth Credit Union and Wells Fargo. FWCCU doesn't do estate accounts for some reason and WF gave me some word salad about online appointments blah blah blah. Walked in here to PNC and Cassie got right on it. I mean quickly. I asked if she could have me out the door in 30 minutes and she did just that. Cassie was quick and knowledgeable ! I may have found a new bank.
Nov 24th, 2023

Today I stopped at this branch for some information about opening an account. I have been with my credit union since 2007. They have been great, but they havent done much to keep me as a client in the past few years, plus they are in Florida. Not very convenient the few times my debit card was compromised and I had to wait almost 2 weeks for a new card. I chose PNC because is a national bank rather than regional. After about two hours having a conversation with Milos and Cassie, I can say I opened the account. Their customer service skills are exceptional, not to mention their vast knowledge on banking products. Not sure why the low star reviews here, but, from my first impression, they were excellent! And Im looking forward to continue my banking needs with them.
Oct 2nd, 2023