Dallas, TX Bank

Zero stars would be more appropriate

Very good service

ive tried calling this branch multiple times and im always hung up on and never get any help. wowy would give 0 stars if available

Gracias

I like the service, they are very friendly and speak Spanish and English.

Just a terrible experience

Josh has been a mortgage lender for years, and he has assisted many folks that know professionally and personally with their home loans. He communicates and get the loan ... more

Bryson was super helpful when closing my loan. A smile that can make anyones day brighter.

(Translated by Google) How clean everything looks here in my country everything is very dirty heart everyone goes there (Original) Que limpio se ve todo acá en mi país ... more

I am always on the lookout for safe and easy ways to get bitcoin. I had no idea that bitcoin atms existed until my friend told me about them. As soon as she let me know t ... more

Service is so slow, sheesh hire more people

Avoid this bank and especially this branch! $6k mistake plus ugly transition where everyone was locked out of their accounts, always slow service and long lines. Alex the ... more

Zero stars would be more appropriate

I use smaller local banks for the purpose of supporting small business. However waiting 10 days for a check to clear is INSANE or INCOMPETENCE! And then .. when I ask ... more

It would be nice if they could give choice of how cash is given not all in 20.00s.

manager is very dry and boring

DO NOT USE THIS BANK! YOU WILL REGRET IT! The company as a whole is a nightmare. Worst customer service I have ever seen. I used Viewpoint years and years ago. Then it be ... more

I switched to pnc about 6 years ago and I love it. Still the best. Easier than any bank to work with. Online portal is really easy to use. I haven't had to visit an actua ... more

Ye

Waste my time

I gave them a $1400 check to deposits and they put it in to someone else’s account. I drive to the branch and wait 30min till 9am when they open and it is now 9:15 and ... more

I had a bad experience working with Mayra S. I was not impressed by her knowledge of the business. Completely wasted our time and money.

Great Bank manager. great staff. really an honor and a pleasure to work with

They close the bank on Saturday 30 min before 1 pm

1. They decline your debit card whenever you leave Texas no matter the trivial amount. 2.There is no easy way to notify them that you are leaving Texas. They want you to ... more

Brandon was SUPER HELPFUL!! Walked me through a mobile app...not many have that patience!

Fantastic group of people: Mrs. Anderson, Mrs. Dryer and Mr. Ward are world class. Could not be happier with my banking.

Terrible parking at this location

Worst location trying to get change for 700.00 in fives and one dollar bills and they don't have any change I undestand maybe ones but every time . I went to Cha ... more

(Translated by Google) It is a good bank mortgage lender excellent (Original) Es un buen banco prestamista hipotecario exelente

Bryson was super helpful when closing my loan. A smile that can make anyones day brighter.

I spoke with Deven yesterday about in issue with charges in my card that placed me in a negative balance, resulting in an overdraft fee that I couldnt afford to hold onto ... more

I absolutely fell in love with this Bank. I had a lengthy process that I needed help with. Tiffany Kesith helped fix it. She was very patient and knowledgeable about help ... more

All personnel very polite, ample parking and

Jerry, Kimberly, and their team have the best customer service I've ever seen from any bank. If I have any urgent matters, Jerry & Kimberly are always there for me and my ... more

I was very surprised that they did not have a ATM inside or near the credit union but there was one across the street from PenFed/AAFES (Dallas,Tx Location) Although the ... more

Been using them for years and have never had any issues. I excellently service!

Its the first of the month and their atm machine does not work so long lines in drive thru for withdrawals. In line for 30 minutes and now they say their computer is dow ... more

AVOID a bank account relationship with them at ALL COSTS. My banking experience with Prosperity has been the worst banking experience of my 40 years of life. I understand ... more

Ive never had so many issues with a financial institution.

They don’t let you withdraw cash unless it is from the automated atm, but it doesn’t give certain bills so usually they will change it for you (just takes longer and ... more

Fantastic customer service! This is what a bank should be. Karen, Chris, and Mo are terrific. They even have safe deposit boxes at this location (and most other locations ... more

I love this bank. The staff is fantastic. Mindy, Kyler and the crew were great with helping save my business with the PPP loan and being diligent about meeting all my bus ... more

This bank needs to update their hours on Google. I came on a Friday because Google says you close at 6pm when you actually close at 5pm. Please update.

This Bank? Is lousy?? They have a terrible online presences, sooo bad they have completely seized my money for over a month now leaving me stuck! I'm disabled, and they c ... more

Friendly staff, Im always in and out without issue. Smoothest bank experience Ive had.

Bought my eclipse glasses in one of the store inside.

Highly recommend this specific branch especially for business owners. Dwight Tindall is my banker and he is fantastic, gets everything done when you need it done and real ... more

You want high fees and lowest paid interest around? You'll love Chase. Not recommended for anyone else.