Dallas, TX Car Rental Agency

All staff were very helpful, especially Angela in the car area.

Every time I visit TX, I always go with Alamo. This time around the service provided to me by Aaron (Dallas-Love Field) was exceptional. He was very pleasant and helpful!

Insurance gave me a reservation for a full size car at this location for my damaged Camry. When I called, they said they only served clients from their partner body shop, ... more

The process itself was great. Seemless. My rental car (for the price of what I paid to rent it for one day) was less than impressive. The inside had a funky smell, didnt ... more

Real good

Good customer service and nice clean cars.

Quick, easy, great cars, and best service. Derek was awesome; would rent here again.

Easy, quick, friendly, and professional. After walking into the SIXT in DFW I was in my rental car with an ice cold bottle of water in my hand in less than 10 min. Micha ... more

Absolute nightmare! Pick up took two hours, didnt get the SUV we reserved and paid for. Car had service lights on and on the way to the airport we filled it up with gas a ... more

I recently rented a Pacifica for a road trip my family was taking. I rented it from the Wake Forest, NC office. The staff was excellent and professional, the vehicle wa ... more

Shay was awesome and very helpful!

Great customer service fast an efficient easy return

I rented a vehicle from this location. I loved the customer service, it was amazing. Brichelle and Jasmine were extremely professional and courteous. I was even taken bac ... more

This experience was good. I have had other experiences (and vehicles) that were not so great. I do appreciate the convenience of being able to do everything online and no ... more

Francisco and the team are amazing. Friendly. Courteous. Great service. Professional. Ive found my new location for all our future car rentals!

Reserved car and received a message stating I needed to bring a DEBIT or credit card to pay for rental the day before but then at the time of rental I couldn't use my deb ... more

I booked the car on the Alamo app. We selected to add additional insurance on the car. We didn't pay for it until we picked it up. At the counter I requested to make sure ... more

Team was professional and accommodating. Jacobi was especially helpful!

Rude and unprofessional. Instead of resolving situations, the man who works here likes to punt the work off to other people and lie. Literally go anywhere else.

Horrible experience, the employees are rude, they don't have cars available, they say they will call you yet you never hear back from them , absolutely horrible experienc ... more

Excellent service. Sarah was terrific!

Probably the smoothest and most efficient rental Ive had across the entire US. Staff were friendly, competent, clear about terms, insurance, etc. Id rent here every time ... more

Worst rental experience of my life. We had a confirmed reservation for noon on a Sunday. We arrived at 12:02 but the door was locked. 2 employees at the desk did not unlo ... more

I own a successful Vegan Restaurant (@ajs2go). I use Budget quite often Airport and off airport locations. I must say that this location is superb. The owner is amazing t ... more

Huge line - 2 hours long. Didn't have my car and I was downgraded. The team are friendly and working hard (which gives the 2 star). These people are working hard. But the ... more

Very unprofessional and very rude service. We were quoted $2400 for the job and was told over and over again 2 days in a row that that quote would not change and that it ... more

Great customer service

Fairly easy getting in. Avis is always good checking the car and getting you on your way.

Terrible This guy that works there , is consistently turning away black people with the proper payment and creditials . I watched him turn black people away from renting ... more

Hit me with a $450 pet hair cleaning fee when I didn't even travel with a pet. Budget is TERRIBLE company to do business with. AVOID AVOID AVOID.

Didn't get my $200 back

tried to rent one of the many vehicles on the lot only to be told to wait 30 minutes for a manager since the employee at the desk wasn't capable to rent out a vehicle. a ... more

Their rental price is relatively lower than enterprise. This was my 4th rental with them and it was great

I made a reservation for one cost. Had to have someone pick up the truck for me. They tricked that person into thinking they HAD TO purchase insurance. My $220 rental wen ... more

Our sales rep was deceitful about charges and fees. We were charged THREE TIMES the price we were originally quoted. We clarified over and over that we did not want renta ... more

The type of car I wanted wasn't available so I had to settle for a lesser model. The car had dirty windows, had no floor mats, and was missing some of the features I spec ... more

You have been warned.

Great price, service + free shuttle.

I got the opportunity to enjoy the comfort and pleasure of renting an exotic car from this company. The personnel was always accommodating and pleasant, and there was a l ... more

You make a reservation then show up and they tell you they have no cars. Whats the point of lying yo yo customers telling them you have inventory and you dont

Ive rented multiple cars from these guys and its always been a great experience. Very professional and always timely. Highly recommend!

Héctor arrived on time and quickly proceeded to do the repair in which I was quite surprise with his amazing work the he did. I would call him again for sure. Amazing ser ... more

Very spacious and clean. The service buses from the rental center to the terminals is very good.

Second time booking with DFW Luxury. Excellent customer service, they did not disappoint. Cars were in perfect condition and ready for our shoot. Definitely recommend ... more

Great rental experience

Punctual, polite, clean and comfortable!

Read the reviews and one of the requirements is that you have full coverage insurance they will not let you rent if you do not have the full coverage insurance

Only rental service Im going with . Hands down the best , ask for Sean or Brandy ! In their hands youll always get the best service

Beautiful center. Super easy and organized!