Austin, TX Hotel

The entire staff helped in making things perfect for me to get down on one knee and propose at Zanzibar the rooftop terrace and help create a very special and magical mem ... more

Really rough. Hot water doesnt work by 8AM. Air conditioning is running off of a temporary trailer in the parking lot. Elevator is broken. Exterior doors are unlocked and ... more

My family and I recently stayed the weekend at SpringHill and we enjoyed our stay thanks to the exceptional service at the front desk. Id like to recognize Amelia specifi ... more

1 means I dont recommend this place at all. I dont give many 1s. When I booked this place I didnt realize the rooms dont have bathrooms, there are communal bathrooms down ... more

Edith was my sever for dinner. She had a great sense of humor and showed deligent compassion for what she does. Thank you. Rooms: Very clean and no lingering ordors. Food ... more

Always a great experience at the ZaZa, parking attendants always remember me and make sure I'm taken care of!

Racist

We stayed for 2 nights over the weekend. The room was very cute and comfortable and the hotel style is really nice. There was no shower mat in our bathroom, which was a l ... more

The location is good, the staff is helpful, the pool and gym are nice enough for a hotel stay. The beds feel like sleeping on plywood with a thin wool blanket over them. ... more

**UPDATE: Amazing staff and hotel.** Love this hotel. Cleanliness and temperature are my top priorities and I am highly satisfied. The hotel is near 183, 290 and IH 35 bu ... more

Nice place to stay. No restaurants nearby though

I had an amazing experience in Austin, and especially with the Valet team at the hotel. My car was promptly and professionally taken care of by William. He was extremely ... more

The hotel is clean, the family that runs the hotel are very kind, pleasant, and generous great place to stay in south Austin. Rooms: Simple clean motel room

The only issue is that the corridor on the second floor smells bad.

We booked a smoking room in advance and upon arrival we were told smoking rooms were on the 3rd floor and the elevator was broken. I also called before leaving to confirm ... more

We really enjoyed our stay here. Staff is super friendly and accommodating, and the hotel itself is very hip. Lots of guests gather at night in the bar area, and there ar ... more

Boutique hotel in a great location

A little overpriced but the room was clean staff was friendly

Clean! Perfect for extended stays. No key card to worry about losing or activating. Quiet, peace, easy.

Checked in room 309. I travel for work with my dogs, and always clean my own rooms before I check out. Paid 100$ for deposit and didnt get it back. Called the hotel and w ... more

No complaints about services or the room, but if you want to have good rest which a hotel is all about, this one fails every single night I had the stay here. It simply i ... more

Kevin at the front desk was very cheerful and helpful and made the check in experience very pleasant. Room was nice and clean. Along with the bathroom. Great room for t ... more

Clean hotel from lobby to room to pool. Service was great from anyone we dealt with. Pool water was perfect temp and clean. Rooms are spacious, clean and offered fridge/ ... more

Dont stay here!

Rooms were spacious, bright, and very clean! Will stay here again, and would book others to stay here. *Main point of this review is to shout-out the stellar front desk s ... more

Rooms: This place was really bad in my experience. I was upcharged immediately by 50% when I got there compared to the listed price on Expedia, which I had never experien ... more

Save yourself the trouble and avoid this hotel. Worst customer service I have ever experienced from any business. Honestly, I have only written positive reviews before, s ... more

don't do it

Overall good, decor is a little outdated. The location is perfect, right by the office. Staff is always very nice and help with what you need. Rooms : 4/5 | Service : 5/5 ... more

Nice Marriott hotel. Easy to find since it's by the highway. Rates are reasonable. I was checked in by the Manager, Daniella Montoya, who was very friendly , professional ... more

Airport shuttle starts at.... 8:00... way to late for us... wish we knew that before booking.... many cheaper options for the price for a shuttle most people can't use... ... more

Uncomfortable sofa bed

The service I received was excellent. My room was clean and cozy. They have a okay gym. I was really impressed with the laundry which offers an app to wash and dry your c ... more

We booked 3 nights. Parking lot didn't feel safe. Hotel is quite run down. Bug spray smell throughout. Front desk person not overly helpful or kind. After seeing the room ... more

Convenience location, hotel was clean, front desk kind, I guess I had bad luck since I got a rooom that had a leak on the roof and it started leaking after midnight which ... more

They overbooked and we had to go to another location.

It would have been nice to know the pool and other facilities were closed. Reception was very short with me when i asked parking questions.

As someone who stays 4 nights a week in hotels around the country, formerly the world. I have to give a less than great review. Hotel check in was fine. The usual pleasan ... more

Worst service ever.

Booked a 2 bedroom suite - which was a nightmare. Whenever people on floor above oved the roof would creak and make sleeping impossible. One of the bedroom handle was los ... more

It’s 530pm and we still don’t have a room. We’ve tried to check in twice and they take our phone number and don’t call. Only one person working the desk. ... more

This was a decent hotel good bit stuff in walking distance (Starbucks , total wines , food places )

Rooms ok tiny coffee pot no amenities plastic ware in the lobby with vending machines no actual kitchen tiny refrigerator my ice cream I bought melted left my little pot ... more

I've stayed here numerous times and I always get the same housekeeper she has red hair I think she said her name is star she's really nice and always cleans my room good ... more

It's been many years since I've been to this hotel. My family was in town for the Atx tv festival and stayed there one night. It was nice, just not sure if it's worth the ... more

Customer service here was awful. We booked a hotel last minute, and upon arrival, the lady at the counter told us the parking was $52 when the google site we booked on sa ... more

Fantastic hotel with excellent staffs. The hotel is very clean and so close to the Airport which is 6minutes on a bus ride which i found to be incredible. I will like to ... more

Rooms have no separation from bedroom to bathroom. No phones to call reception nor information of how to dial from my own phone. No closer space nor iron/board

We rented two units -- the 3-bedroom and the 1-bedroom apartments. PROS: - Units were very spacious and well-furnished - Great location in South Congress - Lots of restau ... more