Franklin, TN Financial Services

Travis was a pleasure to do business with! I highly recommend using his services!

Zachary called back quickly with details regarding HELOC. Emailed me a list of documents necessary. Was a good experience.

The friendly crew at the Carothers Location is simply the best! They have every professional banking idea on hand for you, to give you results for your hard earned money! ... more

Great service

If I could give their customer service 0 stars I would. One specific person was very hostile when receiving notice of the broken ATM. Yelling and screaming that it was no ... more

Very friendly & easy to deal with.

Great personalized service! These folks here and at other branches actually answer calls & emails promptly and can take care of many issues without transferring you mult ... more

Ms Christine Green is amazing professional that made my experience perfect. I highly recommend her.. Thanks

Janet, Elijah, and Delaney have my business for life. If you want to bank somewhere that you can guarantee you are taken care of- look no further. This team is made up of ... more

Stacy McCleese was very pleasant to work with. I was able to get my loan within 24 hours.

This branch was much friendlier than another branch that I have used.

Great service. Not pushy or dismissive.

Cori and other staff made the process very smooth, easy and understanding for a first timer! Definitely recommend.

This is an awesome new bank! Josh Purrington is amazing.

GPS sent me to wrong place

Tried to make deposit and teller was unable,(someone needs retrained) had to go to another location... No issues make deposit at another location... Or any other location ... more

Love prajesh dash. She's been doing my last 5 year if not more. She has made it fast easy and never had problems. I would tell anyone to come to her.

Shearae Simpson is definitely the representative you need around tax season! She efficiently guided me through the process with ease in no time at all. Thank you Shearae!

It was awesome meeting with you today! Thank you from the Do it yourself dumpsters team!

I'm a real estate professional in the Nashville area and have recommended Carey Ann Cyr and Shaun Hewitt to my clients for years. Recently I went through my own, personal ... more

Great service

Just started charging a monthly service fee on my savings account. Been going down hill over the past year or so. Closing my account and moving to another bank.

Superb communication, timely, professional and helpful. Highly recommend!

My daughter's bank account was comprised and was not successful with any help

Cant get no help here

Best bank ever

A lot of great things to say about my experience at this new 5/3 bank location! This is a must visit location....Totally new design and awesome concept. Coffee & purified ... more

Absolutely horrible. Lindsey Naeyaert specifically was so rude and completely unhelpful. They never pick up their phones. And they treat their walk-ins terribly. Im never ... more

If you enjoy standing in line this bank is for you seems like every time I bank here there is only one cashier on duty.

This location is now close

Corrie was very professional and efficient

My company currently has an engagement with Spectrum and I am unable to provide a positive recommendation at this time.

Going to another bank

I did not have an appointment but they got me right in for an oil change and tire rotation! Nick was my service advisor and was awesome!

After weeks of car shopping, we got the best deal here out of anywhere we had looked and not only that, but the people here were amazing! They were all so helpful and kin ... more

Great service experience. Was in and out under a hour for an oil change and tire rotation.

If you need 3,500 they tell you that they can't give it to you but only 2,500