State College, PA Bank

Eli the Branch manager is not helpful! He is exactly why smaller banks go out of business. I have full power of Attorney over my father and he wouldnt allow me to sign my ... more

The associates & manager of this location are excellent! Very efficient & diligent to make sure processes are done correctly!

Everyone was helpful and friendly. Sad that Truist decided to close this branch.

Terrible customer service. Poor financial advice.

I've been waited on by Katie twice in a month, I'm a new customer, she is always welcoming, smile on her face and transactions are smooth running, Katie has great custo ... more

Ive been with Citizens for over 20 years. Theyve taken care of me all this time and I am not a big depositor. They protected my account from frauds. I feel very secure wi ... more

Excellent customer service! Always friendly and professional.

Excellent service!!!

Walked into this bank and was greeted so nicely by Brittany. Told her we were out of state and asked if she could do our banking. She said she could help us and did so ... more

Sure, the ownership changes now and then -- but the service here with the team I met was fantastic. Great, kind people who were happy to walk me through how cashier's che ... more

Poor customer service, hidden fees, took money from my account without prior notice.

I have not banked at College Avenue in 6 years. I live outside of Philadelphia now. However, Julia provided the very BEST Customer Service Ive had in 6 years. My local b ... more

Stefan is extremely knowledgeable and helpful. We are in the process of leaving another bank and moving all of our accounts to them.

The branch manager at this PNC branch has the worst customer service etiquette! Never returned a call. Was a no show at our scheduled meeting. Never called me to reschedu ... more

This location has Closed

Always treated well at NW

Terrible customer service. Nasty advisors.

ATM never working

Gas points gas...fill up at end of each month... Thanks DTM DanTheMan

I worked with Carrie and Gail for my mortgage application and approval process. They were both fantastic to work with and answered all questions that I had! Successfully ... more

I have always tried to deal with local banks, but they seem to get gobbled up by some monstrous entity. But Kish assures me that won't be the case here. We shall see. In ... more

The staff is excellent there. They are prompt to respond and act, and answer all questions in detail and with clarity.

Only bank I will go to, they are super friendly and help with any questions you have

3 stars only because the bigger older lady there is ignorant and always got a stank look on her face

The Gratz Bank

Went here over break based on their phone message that they were open.  Apparently 30 min. of my time (there and back) was not worth 2 min. of their time to update their ... more

Have banked here for years, the longevity of employees is a plus. The staff know their members. Rates for members on car loans, home equity, etc. are quite competitive.

Having used other financial institutions to purchase mortgages, I am quite experienced in the process with a variety of different banks. I can personally say that the mo ... more

Lobby hours are ambiguous. They close as needed to suit their convenience.

Zero stars out of zero. Terrible customer service. They flagged my account for fraud. Told me I’d be getting a new card AND NEVER SENT IT. go bank anywhere else.

This bank is a complete disaster. The leadership is extremely questionable and the entire organization is disorganized. Representatives, including branch managers, have l ... more

I miss the downtown branch they closed April 2019. BB&T why did you close the only branch you had in the central business district of State College?

This bank is a complete disaster. The leadership is extremely questionable and the entire organization is disorganized. Representatives, including branch managers, have l ... more

Staff was so rude and uninviting. Sad cause its a nice convenient spot. Still gonna go there tho.