Philadelphia Suites Extended Stay Hotel

Mirya Williams _{on Google}

Mar 28th, 2024

Ok, guys, I am going to try to keep this short because I know people generally don't want to read long reviews, but I am disappointed with my stay and the response to it!
First, upon arrival, they gave our room away. I always put notes, so there won't be issues checking in. But the clerk looked up the reservation and was like, "Oh yea, I see the notes now. She then said our original room would be ready the next day so we could move down. Welp, they were not able to accommodate, so we had to settle.
The room was beautiful in the construction sense, but the room was smelly and dirty. See photos.
The next day, we moved down to the next room, still wasn't cleaned completely, and still smelled like smoke. I called and housekeeping came to do some minor cleaning and change the sheets. The breakfast selection was limited and sad. The light in the refrigerator didn't even work. Honestly, I'm not happy with my stay. 2 dirty rooms in 2 days and both smelled of smoke. Everyone keeps pointing fingers so no one has accountability. And I tried to give the GM (Chin Kumar) a chance after calling and leaving messages all last week. Starting 3/25/24, he still hasn't returned my calls.
Very disheartened, disappointed and won't be back. There's something in that Philly water, I don't think I want to go back...
Rooms: Stains and smoke burns everywhere!
Nearby activities: Downtown Philly is about 10/15 minutes away. Depending on traffic.
Noteworthy details: The airport is across the street.

big daddy _{on Google}

Mar 6th, 2024

The sheets on the pullout couch had stains on it. I requested house cleaning and they said I have to request it?????. This place had hookers selling their body and you will smell weed out there. Room 322, is run down and have numerous things that's not working. Our trash cans was fill and I had to go and get a trash bag because they won't come and clean the room. My advice is don't stay here, it's not up to par

Van Edwards _{on Google}

Feb 24th, 2024

Great service, the manager was very informative and helpful. The rooms were clean, will definitely stay here again!