OnPoint Community Credit Union

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
Closed
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 6:00 PM

Chamber Rating

Verified Member
3.5 - (38 reviews)
20
3
2
1
12
Read Our 38 Reviews

Chamber Rating

Verified Member
3.5 - (38 reviews)
20
3
2
1
12
  • Devon Devon

    Literally the longest I've ever waited on hold for anything. Tried to call twice today, about an hour altogether of wasted time before giving up. Holy s**t just let me unlock my account so I can pay rent. Strongly recommend finding another bank if you ever expect you'll need customer service.
    Jun 8th, 2023

  • Timothy Merrifield


    Jun 4th, 2023

  • Mackenzie Larson-Weber

    OnPoint is the worst financial institution I have ever dealt with. Rude and unhelpful customer service.
    Dec 15th, 2022

  • Kathijune Bruyere

    My friend recommended Onpoint to me last year and I have never had a better banking experience. The staff members are friendly and efficient and I appreciate the service I have received from them since day one.
    Apr 14th, 2022

  • Maria Tassoni

    I have a car loan that the smart, professional and straight talking, Rachel Simmons, helped us to procure a few years ago. When I recently wanted to get a HELOC, I tried Bank of America. That was a tremendous mistake. They lure you in with the promise of a generous loan and low interest rate. Then, they torture you. After 3.5 months, the counter offer was 12% of what they had originally told us we qualified for. Our Underwriter apologized profusely and admitted that the huge discrepancy was due to a disconnect internally between the Retail side and the Corporate Underwriters. And, we are people with excellent credit, etc. So, cut to yesterday when I reached out to Rachel. She was able to quickly gather some information, gave me a quote but said she could not guarantee that will be the amount, told me the rate, and said that she could have some kind of decision in a week, and that the entire process could take a month to six weeks. What a breath of fresh air. I have obtained two mortgages and have refinanced at least three times in my life. I have never been so misled by a financial institution like I was by Bank of America. One of the positive outcomes of this awful experience with BofA was that it made me appreciate the straight forwardness and honesty of a person like Rachel Simmons and an organization like OnPoint. I don't even have a loan yet, but am already so happy that I am working with Rachel and OnPoint no matter what the outcome.
    May 14th, 2022

Read Our 38 Reviews

About
OnPoint Community Credit Union

At OnPoint, our purpose is to build strong communities by supporting financial growth and well-being, one person at a time. OnPoint provides financial services and education to help improve the lives of our members and the communities we serve—including Portland, Vancouver, Salem, Eugene and Bend. Since being founded as Portland Teachers Credit Union in 1932 by 16 educators, we’ve grown to be the largest community-owned financial institution in Oregon. With over 90 years of banking know-how and the strength of more than 500,000+ members behind us, OnPoint is committed to helping you live your best life.Federally insured by NCUA. Equal Housing Opportunity.

Contact Info

Questions & Answers

Q What is the phone number for OnPoint Community Credit Union?

A The phone number for OnPoint Community Credit Union is: (503) 228-7077.


Q Where is OnPoint Community Credit Union located?

A OnPoint Community Credit Union is located at 517 SW Harvey Milk St., Portland, Oregon 97204


Q What is the internet address for OnPoint Community Credit Union?

A The website (URL) for OnPoint Community Credit Union is: https://www.onpointcu.com/locations-atms/onpoint-sw-5th-and-harvey-milk-branch/


Q How big is OnPoint Community Credit Union?

A OnPoint Community Credit Union employs approximately 20+ people.


Q What days are OnPoint Community Credit Union open?

A OnPoint Community Credit Union is open:
Saturday: Closed
Sunday: Closed
Monday: Closed
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 6:00 PM


Q How is OnPoint Community Credit Union rated?

A OnPoint Community Credit Union has a 3.5 Star Rating from 38 reviewers.

Ratings and Reviews
OnPoint Community Credit Union

Overall Rating

Overall Rating
( 38 Reviews )
20
3
2
1
12
Write a Review

Devon Devon on Google

image Literally the longest I've ever waited on hold for anything. Tried to call twice today, about an hour altogether of wasted time before giving up. Holy s**t just let me unlock my account so I can pay rent.
Strongly recommend finding another bank if you ever expect you'll need customer service.


Timothy Merrifield on Google

image


Mackenzie Larson-Weber on Google

image OnPoint is the worst financial institution I have ever dealt with. Rude and unhelpful customer service.


Kathijune Bruyere on Google

image My friend recommended Onpoint to me last year and I have never had a better banking experience. The staff members are friendly and efficient and I appreciate the service I have received from them since day one.


Maria Tassoni on Google

image I have a car loan that the smart, professional and straight talking, Rachel Simmons, helped us to procure a few years ago. When I recently wanted to get a HELOC, I tried Bank of America. That was a tremendous mistake. They lure you in with the promise of a generous loan and low interest rate. Then, they torture you. After 3.5 months, the counter offer was 12% of what they had originally told us we qualified for. Our Underwriter apologized profusely and admitted that the huge discrepancy was due to a disconnect internally between the Retail side and the Corporate Underwriters. And, we are people with excellent credit, etc. So, cut to yesterday when I reached out to Rachel. She was able to quickly gather some information, gave me a quote but said she could not guarantee that will be the amount, told me the rate, and said that she could have some kind of decision in a week, and that the entire process could take a month to six weeks. What a breath of fresh air. I have obtained two mortgages and have refinanced at least three times in my life. I have never been so misled by a financial institution like I was by Bank of America. One of the positive outcomes of this awful experience with BofA was that it made me appreciate the straight forwardness and honesty of a person like Rachel Simmons and an organization like OnPoint. I don't even have a loan yet, but am already so happy that I am working with Rachel and OnPoint no matter what the outcome.


Load More Reviews

Overall Rating

Overall Rating
( 38 Reviews )
20
3
2
1
12

Write a Review

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