Forrit Credit Union

Been with them for 30 years
Apr 30th, 2023

Nov 12th, 2022

Absolutely, hands down, THE WORST experience I've ever had with a financial institution. Outdated, difficult to use website, customer service agents take forever to answer the phone and then hang up on you halfway through so you have to call back and start all over. The branch is randomly closed for no apparent reason and no notice. DO NOT put your money here if you ever need a wire or a cashier's check, you'll never get it.
Jun 14th, 2022

Tyler went above and beyond to help a couple of tourists. We belong to a credit union back home, and that was enough for him to help us get some forms in order so we could continue our vacation. Great customer service!
Nov 2nd, 2021

I used to brag about this bank being great to have. Not I don't even mention I bank with them. Getting my paychecks Thursday around 2:30-3:30 is great. Really made it easier for my to do my grocery shopping before the weekend rush. But now I can't pay for anything. I get its a credit union and not all of them do temporary cards replacements till your new official one comes in. But it's inconvenient with this bank. I emailed them on a Monday about being concerned that I purchased something weeks ago from a company that when reading reviews about they weren't legit. When Friday came around, I had card fraud happen and my account drained. Which only the company I bought something from could've been the culprit. So we had to start the process of fraud charges, then order a new card which will be 7-10 business days. They normally don't take long but of course with the new bank name and new/old staff taking over nothing with them has been the same. Here I am 14 business days and 20 days in total without a bank card. Now they have to investigate where the card is by locating it and if they find nothing I have to wait an additional 3 business days! Might as well say another week. At this point it would've been quicker for me to close my accounts and transfer to another bank and get a temporary card through them and be back on track. Which I will begin doing. I can't bank with a place like this anymore. They made it difficult to obtain a loan for a vehicle months ago, then now make it difficult to pay my bills. Then every-time I end a convo with them it's "have a great day" like yeah i'll have a great day after I just had card fraud happen and lost money and my card.
Aug 18th, 2022