Columbus, OH Bank

5 Star customer service!!!

Longest wait for a single paper to be notarized acknowledged and pur to the side for 20 minutes , is ridiculous with no update. Ive been banking with chase for many years ... more

I came in this morning with $1200 in ones to deposit. Now I tried my best to make them all flat and face the same way, but this is still a tedious task for a teller. I ... more

I cant pay my contractor who banks with JPMC. I have to physically go to this location for Chase to clear his check. I tried contacting the branch manager Calvin W. direc ... more

I have called 3 times now and the 1-800 number directs you to an off shore call center. This is a problem because they are incapable of doing anything except the very bas ... more

DO NOT BANK WITH FIFTH THIRD!!!! The second you have a minor mistake on your account fraud will lock all of your money down and you won't be able to pay your bills!!! I a ... more

Great place happy faces.

I just had the best experience ever at this branch. Wyatt was so friendly to me and my girlfriend and solved our problem so quickly. I have never left a review on anythin ... more

Though its not an actual banking location where they do teller transactions, I do love that there is an indoor ATM!

Very nice help and quick

I love my neighborhood branch 3200 East Broad Street location. I am disappointed, and, never have issues. I'm in and out with ease.

All is well.

I can not recommend this bank because they will make it inconvenient for you to close your account. Their new customer offers are nice in terms of trying to attract new ... more

After today and trying to get in touch with someone for two hours I feel like I need to look for another bank. I have no confidence in this bank. Me trying to get in touc ... more

Called a couple time, long wait on hold. Someone picks up the phone and hangs up lol

This location DOES NOT HAVE TELLERS. YOU can't deposit. Just atm

The worst customer service Branch I have ever bank with!

The young man that waited on me was OK, really not that sociable but pleasant. He was not that talkative.

Visiting from out of state for an extended period of time in December, I needed a 5/3 Bank to handle some financial transactions that had been accumulating. When entering ... more

a woman of color who is in the drive thru are unpleasant, I don't understand what they are doing working there if they don't provide good service. This is my second time ... more

Worse branch ever service wise. False information provided, they sent me to another bank not PNC branch. Another bank to get document stamp. Needless to say the bank refu ... more

Your money is not safe with this bank. About 90 days ago someone used a fraudulent check to steal thousands of dollars from an account we seldom use. 53rd sent us a lette ... more

Very bad service he dont know how to talk with the customer

Bank teller was not friendly or welcoming. Customer service needs to be improved.

You earned this one star by not being open on Saturday.....smh

Wow The banker Josie LaVigne served me today where I had many request. She was absolutely fabulous with her professionalism and was so competent. I had to ask, how long h ... more

I was able to do a deposit, the bank does function. However, I first had to deal with attitude from the Teller, who couldn't explain why something can't be done, only tha ... more

I was given a check from this bank that I needed to cash so I went into this branch to do so. I do not have an account with them and they needed to create a "profile" f ... more

Good

I think the staff here at this location are friendly and my husband and I opened a savings account not too long ago and they were very helpful

Hey these workers does a great job especially during times like this hey with patients we can be thankful to have people like them

I was a client for many years and had no problems with service I received- until it was time to leave. My business landlord had a relationship with Dean Curry. They prov ... more

This location cashed a blatantly altered check. The original amount was for $7.16 and it was changed to $1007.16. It took several months for it too be corrected and cause ... more

My first time using this bank they put my cash in the wrong account. Felt scammed honestly and made me want to switch banks. The Mgr put my $ back in my account. I decide ... more

Slow every single day. It shouldn't take 30 mins to make a deposit. I've tried going in and the drive thru. Both super slow!!

I apply for PPP lone with 5/3 for over 4 month aver time I ask ( I ask him three time) if there any updates the manager or the ppp manager say i will call you back and h ... more

Slightly lazy and rude. Turned people away to setting . While she ate ships and Pepsi. While talking to customers. Wasn't impressed!

Very rude at this branch

Slowest with the worst service!!!

Used to have a 24 hour ATM where I could deposit and withdrawal. In the last year or so, it hasn't been open a single time. The door has been locked during business hours ... more

Being a no cash bank makes no sense.

Patrick @ this location needs some customer service classes! He actually looked at my account and inquired about a recent hospital visit! Patrick, you're very rude & you ... more

Everyone is nice there accept the manager, She was very rude to me and was taking very long to do her job seemed to me that it was on purpose. I hope she can see this and ... more