Columbus, OH Bank

This is not only the greatest Chase branch in Columbus, it is the greatest branch of any bank anywhere in this country. The staff is warm, courteous, and willing to take ... more

I inquired at a hand full of banks around Columbus including the bank I bank with about the PPP loan for my small business. Civista Bank was the only one that wanted to h ... more

It was a coin flip between this location or the ATM in Grove City. I haven't had consistent availability at the Grove City stand alone ATM, so it seemed better to go here ... more

Don't bank here they woohelp you if you don't have an account.

Love the decore though lol

Brian carbetta

Don't know how to answer phone calls and been on hold for a half on hour

Amani, literally hung up on me didn't ask my number didn't take notes on the last time i called asking where my check was, she's there to get her check and could careles ... more

It may look like a big bank from the outside but come in and you'll be surprised at how it's more like a small bank. The kind of place where the tellers remember your nam ... more

I love Key Bank and the direction that they are going with their business. My only concern is that the executive offices never got back to me with the holiday schedule ar ... more

It's amazing!!!

The staff here has always been the kindest! They go above and beyond for me all the time. They even know my little dogs name ❤️ It always feels comforting when there ... more

Horrible Customer Service!! Branch Manager Nikki has no respect of client. Been dealing with a mistake on their behalf since last year and she has no urgency. Once trust ... more

They dont know what theyre talking about. Gave them four times now Im taking my money out n finding another bank

I believe that this may be a scam pretending to be a bank.

This branch location customer service is horrible. I have been banking with key since 2018 and ever since I been going to the West 5th location it has been nothing but pr ... more

I believe that this may be a scam pretending to be a bank.

Do NOT bank with these guys. You’d be better off even with Chime or really.... ANYONE else

Great Bank with a very caring Bank President (Marian) who is always so very kind, always helpful. It was her kindness that drew me in to Wesbanco. I'd also heard from a f ... more

Still cant use the account that i set up almost 3 weeks ago and cant even use the online.. corp tells me to go to branch to add my number and been there twice and was sup ... more

I had a positive experience opening my account online. The process was fast and easy

Just a bank but wheelchair friendly

nice stuff

5 Star customer service!!!

Gotta say, I dreaded coming to this branch today because of negative past experiences but the gentlemen I dealt with.completely AWESOME! Inviting and informative. If you ... more

The ATM often doesn't like taking my bills, and there are often homeless people immediately nearby, making it an odd place to do transactions. While I was helped today by ... more

ATM is broken a lot. Went into the branch to let them know the the manager was very rude. Basically told me why I was wrong instead of wondering why the ATM is having iss ... more

I just opened my account at WesBanco. Received very bad customer service (Did not get driver license back after transaction). And when I followed up with the Manager, she ... more

I have the pleasure on being one of the first personal account holders when the bank opened. Mr. Jennings and Mr. Holder have graciously assisted me from the very beginni ... more

Very knowledgeable and helpful

Waited for 45 minutes with ONE person ahead of me in line. Because teller sat and talked with customer in front of me FOREVER about why he was withdrawing money (for his ... more

This location is permanently closed.

Joseph is very helpful and has excellent customer service skills. I went in today to make a quick deposit and grab a check and he made my experience quick, pleasant and t ... more

I came in this morning with $1200 in ones to deposit. Now I tried my best to make them all flat and face the same way, but this is still a tedious task for a teller. I ... more

I have always been treated well at Chase and believe their representatives are friendly and helpful. They also have accounts for any type of account needs you have

This branch its the worst one, unprofessional people, they dont care the customer, the ATM always out of cash and bad equipment, this is triple place and cant be trusted ... more

The security guard in the parking lot screams at people. Hes rude, disrespectful and unprofessional. He feels comfortable screaming at women who are alone for parking the ... more

Like

Terrible service especially from the Latin employees

Tried to cash checks to get my vehicle fixed. Chase is holding them for 2 weeks. I cant work until I get my truck running. Why should I have a account I could have went t ... more

I cant pay my contractor who banks with JPMC. I have to physically go to this location for Chase to clear his check. I tried contacting the branch manager Calvin W. direc ... more

Best customer service ever! Can't express my gratitude enough!!

Excellent customer service! I come here frequently and the staff have always been nothing but kind. Today, Ginny (I think her name was) truly stood out! She was absolutel ... more

Poor customer service

Longest wait for a single paper to be notarized acknowledged and pur to the side for 20 minutes , is ridiculous with no update. Ive been banking with chase for many years ... more

The customer service I have received at this 5/3 location has always been GREAT. I feel welcome and being that this a bank mart location (located inside the Kroger at Gr ... more

Dont even waste your time trying to even attempt to get a home loan with bank, theyre incompetent and cant do the most basic of basics. In contract on the same property f ... more