Columbus, OH Car Finance and Loan Company

Josh was great and very knowledgeable about all of the cars on the lot. He was able to answer every question we had thoroughly and made the car buying experience very enj ... more

The staff always gets me in and takes great care of my vehicle.

AVOID AT ALL COST!! Don't come at me about living out of the country as you have other people on your reviews. You lied about the car that was purchased from you, steal m ... more

As soon as I walked in I was welcomed by Christian. He was very helpful and I already knew which vehicle I wanted. I test drove the Taos which I absolutely love and left ... more

Went into Germain Lexus exactly two weeks ago, to the day. Staff was friendly/ helpful until I left where I was essentially ghosted. Upon leaving, my salesman notified he ... more

Fantastic customer service experience. I'll never work with anyone but Jacob

Great customer service! This dealership always goes the extra mile to make you feel like valued. They respect my time and ask the right questions. They also have great fo ... more

Bob Harvey is a great sales person

Terrible car lot car scheme

Great dealership. Everyone was very friendly and buying was a smooth experience. Highly recommend!

The customer service I have received at this 5/3 location has always been GREAT. I feel welcome and being that this a bank mart location (located inside the Kroger at Gr ... more

Wow The banker Josie LaVigne served me today where I had many request. She was absolutely fabulous with her professionalism and was so competent. I had to ask, how long h ... more

Nathanael was awesome!! Very easy buying experience

I came from Cleveland where I did not have a good experience. Jesse was very thoughtful and knowledgeable. He was able to change my experience around from poor to extreme ... more

I would never use their service again I took my car their to have a oil change and tire rotation and I asked them to check the breaks because i was hearing a noise when I ... more

Great rates & service equals awesome customer experience !

Absolutely horrible experience dealing with Germains service department. Theyre the typical take your car in for an oil change and leave with an estimate for $1,300 for i ... more

Very friendly and professional people

If there is something I have to say about this dealership, is that they are extremely efficient and supportive. I bought my 2011 Hyundai Elantra some weeks ago for a fair ... more

Probably the 2nd worst bank I've banked with.

Great staff and a top quality experience

We were treated nicely and with respect.Patrick and others were very friendly.

My husband & I experienced extremely poor customer focused service this morning visiting Byers Imports. We purchased a 2023 Porsche Panamera Platinum from a different de ... more

My experience here was absolutely the best!! Bobby Fox was extremely helpful and made sure that I left comfortable and satisfied with my car decision. If I can give more ... more

I would go back to this place again, it frees me the way they treat you and they are very kind, very patient, they help you in what you are looking for. I highly recommen ... more

Todd Fox was excellent, very kind and helpful.

Germain has always been our place to get our vehicles serviced since we moved close by and their service has always been great. I had the pleasure of working with Scott o ... more

Im going to just say had I not needed a car in a hurry I wouldve never gone here. Its very depressing knowing Im paying 17 thousand dollars for a car I see everyday sold ... more

Staff was nice now my car is totaled out and now they saying Im responsible for the remainder of my finace!!!! I done call the better business bureau the attorney general ... more

These guys are true gentlemen. They served my needs in a timely and most personable manner. I highly recommend coming here to buy, rent, or sell your car!

My classic 1972 jaguar xj6 series 1 was at this place to be repaired. Took nearly 7 months to get it back. It does run horribly parts that were to be Installed were put o ... more

My experience with Larry was nothing sort of exceptional. He was honest, personable, trustworthy, and straightforward. He went above and beyond to make sure that I feel c ... more

Selling cars with salvage titles

I purchased a new 22' rover last month. The experience was great in some ways but personally I wouldn't buy another vehicle here. The lack of follow up from the sales sid ... more

They so good , they help me with my 2017 with a good down payment, I was so happy with the car I pick and Maria is no nice she try her best to help and she did I thought ... more

Sam is Awesome! He worked with us for weeks it seemed like to find the right car for us and he did . Just got it today and I am in love with my 06 Subaru Tribeca monthl ... more