Durham, NC Banking Services

(Translated by Google) Good place to spend a pleasant time with friends and very good and pretty girls, very good Victor (Original) Buen lugar para pasar un rato agradabl ... more

After having a horrible experience today at the Slater Road branch I drove over to the NC-54 branch to try again to open an account. I just want to give a shout out to Pa ... more

Great service

Great service

This place reminds me of home. I am from a small town that has lots of restaurants like this one. The food is amazing and fresh. Mr. Walter (Tater) provides great and fri ... more

(Translated by Google) All the women who work there are very friendly and efficient. (Original) Todas las mujeres que trabajan ah son muy amables y eficientes

3/04/2024 Female employee at the front desk very eager to cut me off each time I tried explaining that there is, and has been, something wrong with the ATM in the buildin ... more

By far this SECU was awful. Never had a bad experience with any SECU until today.

This location is awful.

I absolutely love this bank but the one issue I have is with one of the bankers by the name of Crystal. Her attitude and just overall demeanor is very passive aggressive ... more

Good bank

the customer service there is amazing!! Will continue to do my business here :)

Can't rate customer service as nobody was there...

Very good customer service at this location every time I have been there. This bank has an awesome team and a dedicated staff. I've been with that bank during all the nam ... more

Great service

i asked for 15 trillion dollars and they said no

I’ve always had great experiences with SunTrust, across mortgage and personal banking products. Even closing an account at this branch was a very quick, easy, and frien ... more

I called the branch to check on an account that was recently closed, and Chris answered the phone. Not only was he short, but he seemed absolutely bothered that he had to ... more

Worst experience, not a customer friendly branch.

Friendly staff. 1/2024 -Do not trust their app when depositing checks. Instead take checks inside. 2023-Corporate records management is unacceptably incompetent.

Mom's put down on SECU... 20 yrs now $ still banking at SECU.

The staff at this location are impeccable!!

Im a business owner and Ive been to this bank numerous time to cash checks from clients. Every single time I have come to this bank to cash a check I have been presented ... more

Please find a more secure way of verifying someone's identity. I was reluctant to give my full social security number to the rep. This is extremely sensitive info

Tried to go in to make change for larger bills I had, they said I couldn't do that because I wasn't a customer of their bank. Seems like a pretty weird rule to have when ... more

It is a bank. All the ladies that work here are nice.

Very good experience, the staff that works there tries to help you in Spanish, they were very friendly, they made me feel good.

Someone said they would call me back in a few minutes. I called 20 minutes later and they said he was busy. I'm still waiting for the call 45 minutes later. They could ha ... more

This place doesn't even deserve a 1 star! The people behind the window are extremely rude. I'm so glad this isn't a SunTrust any more. It's now first Horizon and my SunTr ... more

There is always a long line. They always have one teller every time I go. Truist please hire more people.

Helpful customer service.

I get great customer service out of this branch but they need to do maintenance on their crib In the drive-through. I got a pretty bad rim gouge leaving the drive-through ... more

It is always great to see an ATM from North Carolina SECU (State Employees Credit Union). The ATM is in the Durham County Administrative Building

Doesn't charge fees for serving other Banks clients

24 hours

Yes the business checking is free but you will pay for it in the long run. Horrible.

The dedicated employees at the Bethesda SunTrust are always a delight to speak with; they are competent and friendly with each of their customers, and are especially frie ... more

Unable to handle the basics. I don't think a name change to Truist will help

This place is bananas!! Love it here and Lady D always works with me! Lady D give best customer service the goods discounts and she treats me very well slide through Mond ... more

I wish I could give less than a one! The branch manager, Allie Rodriguez, is zero help and has a bad attitude.

ATM is inside the Fuqua school of business school.

Open 24 hours

Absolutely the worst branch in the area! Slow, unprofessional and understaffed. Ive had several issues with transactions done here. The only upside is the convenient loca ... more