GameStop

Nov 29th, 2023

Oct 29th, 2023

Its the way I walked in at 7:45 9/20/2023 tonight to only quickly look at Pokmon figures to see if they had one specific figure bc Im on the hunt for one in particular. I had no idea when close was, and I had looked over the Pokmon merch within four minutes and right when I was telling my partner it was time to go as he was looking at other merch by the door we had a very unpleasant experience with one of your workers. Keep in mind, I used to work and mange retail stores I know how it is. As he was making one final pass towards a stand by the door suddenly one of your employees, a woman working that night says loudly and stares at us while speaking to her co worker. We close in ten minutes she then sprayed herself with a ton of perfume and said right in front of us, time to scare these customers out. I wish it was on a joking way but her expression of pure annoyance told me other wise. My partner and I stared at her and each other before we immediately turned to leave. Never have been made to feel so obviously unwanted or unappreciated, as a collector that put such a bad taste in my mouth I will never come to check stock there again. I used to work and manage retailthat attitude Is no way to treat customers. I still told her thank you as we left to which she simply stared at me and said nothing. Absolutely the worst customer service and not a good face for your company that I love. As we left two large familys came in. I hope they had a better experience and werent made to feel unwanted or uncomfortable.
Sep 9th, 2023

Jul 18th, 2023

Very misleading location with no integrity. They purposely do not add price tags to certain items and then place them around like items with price tags to make you think the price is the same but when you get up to the register the price is always higher on the items with no price tag. For example Pokmon ETBs, there are 4 different ones, 3 (with price tags) around $40-$45, but the 4th ETB with no price tag is $60. There are other items that are this way in this store as well and you dont find out until at the register and then its embarrassing to have to tell your child that were not getting this one because its $20 more, while holding up the line and making for an all around bad experience. Management definitely does this purposely because Ive called them out about it multiple times, but it continues. We all work hard for our money and do not like to be mislead. Just be honest and have some integrity. All in all, put the price tags on all items not just the ones that are cheaper. There are many other stores that sell the same items and Ill be happy to take my business elsewhere and terminate my GameStop account immediately.
Aug 10th, 2023