Charlotte, NC Trailer Rental Service

Place is hidden but great location. All employees were professional. The front clerk was very helpful especially b.c I requested a truck, but showed on the wrong day. ... more

The service here is terrible. The employees that handled the rental were extremely rude and unprofessional. I reserved the Uhaul online and when I came to pick up the Uha ... more

Amazing service. I went to another dealer and they were MIA and after 30 mins I called them and they were able to my reservation and have it ready for me by the time I dr ... more

Very friendly staff.

Down to earth people

It was good

Great experience awesome customer service. My uhaul had an issue and they got me a new truck within an hour so I could make it back home. Will use again.

The manager and staff were very flexible and willing to assist me today with my move

Spoke with Kim on 4/24 about services. She provided excellent services and directed me to the correct area.

Propane fill was extremely easy. Busy place but attendant was very nice and quick. He had trucks lined up for cleaning which had him quite busy but got me in and out. If ... more

Rick and his staff are #1 in the business.

I've been here several times renting trucks for various jobs. This place had everything you need.

Ashley Puerto and Jonathan Steward are great to work with.

Salem is an awesome company

Reserved truck for 3pm pick up. Reservation was canceled at 1:48pm with out notifying me of it being canceled. Drove to the location 2 hours from my house to get no truc ... more

Dealer was professional and provided great customer service. Bill should get 6 stars!

Terrific place. Very efficient and friendly environment. Suzzanna was very professional, filled with stories, and extremely helpful. I highly recommend this location, and ... more

Ruth is dynamite and made this such a streamlined process! This is where I will be renting U-Haul equipment in the future. Thanks for making this pleasant as we all kno ... more

Super easy pick up and drop off for a cargo van rental that I needed for a few hours. Would go here again!

Great company

Not hard to find

Honest people to deal with because they are Honest people in Real Life.They have some of the oldest and obscure Trucks, Trailers and Parts you ever saw!!!! (side note, if ... more

Received excellent service at this location today. Very friendly and helpful. Thank you

Stuff is here but not mine

Terrible experience. Ordered and paid for on-line for parts and installation. money came out immediately out card. Parts showed in stock, then got a call saying part was ... more

I think it is closed. Im here and nothing is open

Gave run around on renting a trailer

Convenient location, quick service in the morning, equipment was in good shape and ready to go.

These guys are great. Very helpful and accommodating! Typically u-haul is super annoying to deal with and these guys take the stress out of moving. You’d be foolish to ... more

Most informal and useless business I've encounter with a U-haul partner. First of all, no one to greet you. Had to look around for someone to help me. Guy is open for bus ... more

Had to have a trailer to make the bucks.

Chris was very professional and nice!

Alicia/Alisha (didn't catch the spelling, sorry!) was very helpful and nice. First time renting a u-haul truck and the process was easy and quick. Very convenient locatio ... more

PLEASE PLEASE PLEASE CHECK THE ODOMETER AND ANYTHING ELSE. GOT SCAMMED OUT OF MILEAGE. STATES I WENT 113MILES WHEN I DROVE FROM S. TRYON AND ARROWOOD TO S TRYON AND CHOAT ... more

Great and friendly customer service, we called to have a truck towed on short notice and Terrance got it done 1st thing sooner than we expected. Fast and courteous servi ... more

There is people living in this storage facility. I would not recommend to go alone if it is late specially if you are a girl

Sharon Road West location very good, very clean, very quick and courteous service. I originally made my reservation at Pineville, NC branch via UHaul app. UHaul app kept ... more

I am very pleased with the service and my rental, appreciate it

We made a reservation online through uhual 24/7 once my husband is there and goes through the process on his phone it tells him to go in and request the keys. The person ... more

Gil and his where great thanks for all the help

Expensive, but safe, owner yelled at me because i accidentaly barely spun my right rear tire on there gravel parking lot.

Called in for information on a truck rental. The ladie who picked up was very rude and presented an attitude while answering simple questions. She hung up as if bothered. ... more

One of the best Uhaul customer service we got! I forgot to get his name, but he was so helpful with all our needs and so kind!

They took feedback from last reviews and applied it. They displayed better customer service.

Natasha was a life saver!! I needed a trailer lighting kit installed last minute and Natasha and her team were able to pull together and assist me with my needs. I am ete ... more