Budget Car Rental

Lynne Thomas _{on Google}

Mar 28th, 2024

Professional, easy to acquire a car.

The Fam TV _{on Google}

Dec 9th, 2023

Terrible place to rent from and even worse place to work for.
1. Place is unorganized & unprofessional.
2. Place will take your reservation even when there are zero vehicles available so unless you get there before 12pm your reservation is NOT guranteed.
3. General Manager Will leaves his employees for dead with no experience after little to no training & does not stay on sight to assist higher issues.
4. BUDGET MOVING TRUCK RENTALS VERY UNRELIABLE.
5. Manager Will puts blame on employees for mistakes after no proper training given.
6. Place also has little to no accessories/add-ons offered online. (GPS, Phone Stand, Hand Truck, etc.) **Car Seats are left outside in the weather elements would not recommend child utilization.**
Overall horrible location would recommend Enterprise over Avis. Surprised this hell hole is still open.

Dana Balsamo _{on Google}

Oct 19th, 2023

I am really sad to have to write this review. I have rented from this location 4x this year. I reserved a truck 2 weeks ago, for business purposes. When I arrived today at 7.45am the young lady behind the counter informed me the truck has not started in weeks!
No one called to advise me. Noone tried to get me another truck ahead of time. Ball was clearly dropped.
She offered no empathy, no apology. Just asked what I expected her to do.
Seems customer service was not available until 8:30 am, and the manager, Willy, was not answering his phone. A call to Penske saved me today.
Budget, I will not rent from this location again.
Train your employees to apologize when a mistake is made. And to take ownership of problems. This young lady clearly could not not handle a problem. I thought because my previous relationship with this location I might get a call, but nothing.