Pandora Jewelry

Jennifer Gomez _{on Google}

Jan 1st, 2024

Is it possible to give this place zero stars? You would think because consumers are paying a pretty penny they would at least get some kind of acknowledgment. 5 associates, no greeter, no one approached me, no one even acknowledge that I was waiting patiently for over 10 mins to no avail. Only thing staff members did was ignore me and stand behind the cash wrap at back of the store. Associates were unorganized, rude, only talked amongst themselves instead of creating a positive shopping experience. Whoever was in charge clearly doesnt know the importance of manager presence on the sales floor, the importance of a greeting, or a simple Well be with you shortly. Thank you Pandora, Ill save my money.

Devon Rivera _{on Google}

Dec 19th, 2023

Long line of course one week prior to Christmas which is expected, the manager allowed some random lady to cut the line for some special request? When we finally got inside, all of the workers decided it was time to casually just restock and reorganize the whole store while we stood at the counter waiting. Theres no consideration for your time as a customer. Expect this to be your entire visit at the cherry hill mall.

Loscena Lowe _{on Google}

Dec 18th, 2023

The lines was crazy long....but because I ordered online and went to pick up my purchase I was in and out!

Magaly Lopez _{on Google}

Mar 17th, 2024

Never ever coming back to this pandora again. Everyone In the store today was looking all upset, no one greeted us either. I came because 1 one the many purchases I have from pandora again for the 2nd time in less then a month stones popped off. The manager or whoever she is DAYLA came over nasty attitude like always not my first time dealing with her. She told us the reason for stone popping out is because the ring is not round anymore ( I have attached a picture of the ring)and how we need to be careful with the way we grab stuff open doors etc which for that why wear the ring.
Then she got an attitude because I told her I dont see the ring being bend or flat. So the reason she giving me makes no sense. I was told I have to purchase warranty for the ring to be replaced. I just had to leave because she very unprofessional . Not one person looked happy working in this location. I will never return :)

Elissa M _{on Google}

Dec 31st, 2023

Went to the mall to get a charm for my mom for christmas. was holiday shopping all day, went all the way to cherry hill for holiday hours because they close at 10.. get to pandora and there is a line. we got there at 9:27, and as soon as the guy sees us walk up he closes off the line. I asked super nicely if he could just accommodate me because all i needed was to get one charm and already knew which one. He said no and had a terrible attitude. When we walked away he started saying well if you actually got here earlier we wouldve been able to accommodate you with an attitude completely rude and unprofessional and horrible i had to deal with that after such a long stressful day of holiday shopping, especially when i drove all the way out of my way to go to this mall location for holiday hours.