Waterford, MI Van Rental Agency

Lazy. Unprofessional customer service

I’ve rented in the past and these guys are good!!

Very helpful staff

Not only was the truck I rented not available and was treated poorly, they also charged me a no show fee for not picking it up

Don't plan on them ever having the vehicle u reserve online. I got an Uber here and they had nothing but a 24 ft box truck which I couldn't use. On top of it, the guy at ... more

Manny, our service representative, was so helpful and such a pleasure to work with. One of the best car rental experiences I've ever had. I'll definitely recommend this l ... more

Donna is the best. Takes care of you, makes you feel like family.

Horrible experience, just go somewhere else. Booked a truck a week in advance, showed up the morning of my move and when someone finally came of the back was told there w ... more

The guys at this location are incredibly helpful and patient. I have rented cars here multiple times and have had an awesome experience each time. They go above and beyon ... more

Had a car reserved for months to take our family trip. Day of, pickup at noon. Not vehicle available. Hours on the phone so many lies. Got the call our vehicle was fi ... more

Friendly

Had to wait for a bit because they were doing a couple.oil changes ahead of us. It was quick once he was there. U haul was clean and ran well. You have to park next do ... more

If I was reviewing based upon my first truck rental I would give a 1 . My next truck rental was a 5 ! My 1st truck was old, couldn't get out of 2nd gear and the supplies ... more

I wouldnt recommend this place to anybody. Reserved a car hauler and the lights didnt work. So much for inspecting your equipment.

Had rough start to rental. Vehicle received had bald tires. Had to work to get it exchanged. Finally reached Amber from customer service who arranged for us to get vehicl ... more