Massachusetts Bedroom Furniture Store

Justmark was very helpful, courteous, and knowledgable about the various products that SleepNumber offers. He took the time to ask questions about our sleep habits and ma ... more

Theyvcould at least acknowledge you walked in even if they are with another customer!

Beware any 'special discounts'. Went to Braintree to look at a Sleep Number bed. We weren't planning to buy right away, but the sales person Jesse told us they would give ... more

Theyvcould at least acknowledge you walked in even if they are with another customer!

I had the Sleep Number bed for less than 2 years, and it has been a terrible experience. The pump went out, and to fix it, the warranty only covers a certain percentage s ... more

Is this place still open? We have gone by twice and called daily for a week.

I bought a sleep number i8 mattress from this store. They charged me a $250 delivery fee that I was not initially informed of until the very last moment. Their website sa ... more

Keith was great!! I was having a really hard time finding a new pillow and he went above and beyond to make sure I found the perfect fit!

Patricia was a wonderful salesperson that helped us with our selections and colors. She couldnt have been more helpful.

Bought a Refrigerator from this company with a 3 year protection/maintenance plan. The unit broke after 1 year. it has been over 6 months of "being fixed" then breaks wit ... more

Received uninterrupted attention from our sales person. He was very kind and informative. Not rushed from introduction to final sale and check out. Great experience.

Me an the wife came in for a bed Barb was amazing walked us through the process your the best.

I recently visited the mattress store and I had the pleasure of being assisted by Erlis . He took the time to understand my needs and answering all my question . Thank y ... more

Outstanding Sales Rep Joa'n. Professional, knowledgeable. Excellent selection, high quality, reasonably priced. Always our first stop.

I've had their mattress for decades! You spend half your life sleeping so make sure you get the best mattress money can buy! Don't bother with the gimmick mattresses out ... more

Beware any 'special discounts'. Went to Braintree to look at a Sleep Number bed. We weren't planning to buy right away, but the sales person Jesse told us they would give ... more

Excellent sales experience. Mason was very knowledgeable and helpful for me to make a choice I expect to be very happy with.

Salesperson was very friendly and knowledgeable - not at all pushy. Spent as much time as we wanted trying different beds/features. Very patient as we considered all the ... more

Great experience from beginning to end. The team made me feel very welcomed and answered all my silly questions. They went above and beyond in working on getting me the f ... more

Recently a bed from this location, it was a great experience from start to finish and I've yet to have a sleep I didn't enjoy! Would absolutely recommend anyone in the ar ... more

Best place to solve sleeping concerns

Great space, though it could be a little bigger. The quality dropped considerably and they push white furniture in Boston. They dont know the market and the quality is t ... more

Theyvcould at least acknowledge you walked in even if they are with another customer!

Quinn Hanson was our representative at the Holyoke, MA store. He took the time to explain all the different options we faced when making a purchase like this. He answere ... more

Great customer service! We are very pleased with our new mattress and great prices!

We had a great experience at Mattress Firm. Jason was fantastic. It was some of the best service. We went in there with a baby who was distracting. He was patient. He had ... more

Had my bed serviced today and shout out to the 2 technicians.  They were very thorough, knowledgeable and pleasant.  They discovered that the previous technician that ser ... more

We had a great experience with Jeanette! She was so helpful in helping us pick out a couch and table. Great advice and very knowledgeable about what bobs has to offer.

My sales rep Jennifer, was very patient; knowledgeable and professional and best of all, did not rush me in any way.

Quinn Hanson was our representative at the Holyoke, MA store. He took the time to explain all the different options we faced when making a purchase like this. He answere ... more

I had a wonderful experience purchasing my new sofa with the help of Michelle H. She helped navigate the many options, while making sure the color would look good as well ... more

We went to buy two mattresses, one to replace a sagging 3 year-old mattress and the other to furnish a guest room. Cameron appropriately encouraged us to look into any w ... more

Chad is very kind and polite. He is the best employee i have ever seen. Thanks to him we choose the mattresses very easily. Thank you again for everything.

I have bought many items from Ethan Allen over the years and have been very pleased. 8 years ago I got an upholstered bed and loved it. On cape cod with Heather as my con ... more

It was very good ur sale person Jessica did a wonderful job

Our salesman was excellent, steered us in the right direction. Beautiful store.

Michael was super professional and knowledgeable of the products at the store. Explained what I was looking for and the suggestions he made were greatly appreciated. En ... more

Randy and Marge were there in the store. Randy got my mattress for $100 cheaper than when I was going to pay at Macy's. And it's going to be a quick delivery this Wednesd ... more

Katelyn was AMAZING!! She made the process seamless and answered all my questions and then some!! She was very knowledgeable and provided great customer service!! I'm ver ... more

Kenny was so friendly and easy to work with. I will definitely be coming back again

Wahid was very nolagable about all the products. Could see just by watching me lay on one of the beds that I had hip pain,and suggested the perfect bed. Great selection, ... more

I had a great experience at this location. As soon as we came in the door, Ben the salesman greeted us and told us he would help us when he was done with the person he wa ... more

Im sorry it took me 20 years to walk into the store! Nice selection, great service. Good price.

The Sales Associate was absolutely awesome. The process went smoothly and I am sure I will be happy with my purchase.

Great service

Small box vs. Big Box service, product, and value. Much appreciated!

Excellent service.

First time at Bob's, we were greeted my Edgar. Most knowledgeable sales associates ever, plus very kind and understanding to our needs. He didn't push a sale but guide us ... more