Montgomery Chevrolet

TEbony Johnson _{on Google}

Apr 7th, 2024

I had a wonderful experience working with the Montgomery Chevrolet crew. Niulvys Serrano took her time to work with me and made sure I left the lot with a vehicle for my family and I, and we are very grateful! Awesome crew!

J. Alan Duncan (Digger) _{on Google}

Apr 2nd, 2024

They sell cars that they know has had problems in the past. When you try to talk to them about that they don't return your calls. And they're not above building you for unnecessary repairs that did not fix the problem. Why should you pay for a repair that did not fix the problem it was their misdiagnosis

Stacy Roof _{on Google}

Mar 29th, 2024

Love working with Montgomery team, particularly Jack and Shannon. They found us exactly what we asked for and make it easy to complete necessary paperwork.

Jordan Paul _{on Google}

Mar 29th, 2024

I've dealt with Jack the past 2 times from buying here and he is great and makes it such a great experience. He has everything ready to go before you even get there and is great at answering any questions you have. I cant say enough great things about him! If you go here ask for Jack and he will fix you up!!

John Zickel _{on Google}

Mar 29th, 2024

We bought a used Toyota Highlander from Montgomery in January of 2024. The salesman and finance officer were knowledgeable and courteous. Driving home we discovered that the high beam headlights weren't working. We didn't check all the lights and functions before buying, because the salesman assured us that the dealership had gone through an extensive checklist to be sure that everything (i.e. lights) was working. Later, the service department at Montgomery tried to be helpful, but they weren't familiar enough with Toyotas to fix the problem. The repair cost at Toyota would have been several thousand dollars, but the management at Montgomery was unwilling to help us with that cost. High beam headlights seem like a very necessary safety feature. We were very disappointed with Montgomery's lack of responsibility for this matter. We feel tricked and deceived. We recognize that we were at fault for trusting what the salesman told us. Buyer beware.
April 2, 2024 update
Dealership manager Shannon Shelton contacted us after our initial review and expressed a willingness to make it right for us. After hearing all the details, Mr Shelton offered to pay 50% of the cost of installing new headlights. We are pleased. The sale was final, no extra effort on the part of the dealership could realistically be expected. Nonetheless, Mr Shelton was concerned and generous in helping us to be satisfied with our purchase experience. Thank you!