Shawnee, KS Bank

Friendly service

I was racially discriminated today when I visited this place. I asked the teller to notarize some time sensitive important documents and she told me that they do not do t ... more

We had to open a business checking for our scout troop. We didn't know all the things we needed and Melanie took the time to call and reach out to the Girl Scout Council ... more

The experience is fine when going in person. On the other hand, the phone immediately goes to voicemail. Called twice in a day, never got a call back after leaving a voic ... more

So far this is a very good bank I tried almost all banks I never less more then a year I been banking with Academy bank for over 7 years never have any broblem Best of al ... more

Great friendly staff,

Attentive, Listens well, Compassionate, Smart, Knowledgeable, Complete Task!

If I could give a zero I would! Horrible customer service. Seems to be the theme no matter which WF you go to but this one it takes the cake! Bank manager was horrible! I ... more

Quick and easy service, got what I needed in and out in five minutes.

This bank had very quick service and was attentive and prepared for questions, especially regarding the CD special and banking options. I opened a CD with Jenny who was v ... more

If youre looking for a new bank DO NOT bank with Arvest or this location! I was on a cruise, the cruise line double charged me because there was a pricing difference. The ... more

Greatest bank in the KC area. I've dealt with many for both personal and company accounts. CCB is reasonable, fair, and appreciative. The latter is a rare trait in ban ... more

This bank branch is horrible and needs shut down, there management or lack there of has no sence of community awareness.

I am a new officer of a club so I went to the branch in Grandview Mo. with the previous officer and there lobby was closed due to staffing issues. We needed to get this d ... more

Inside staff is very kind! If you want to coop bank here, don't. Only the ATM is co-op banking and it doesn't accept deposits. Skip this place if you're looking to co-op ... more

This is what I have been doing my banking for the last few years they are very helpful I just opened up a business account with them and everything seems to go smooth ver ... more

10+ year checking account closed without any notification! No way to open it back up and expensive checks completely wasted!

Wow!! I can't believe how respectful and welcoming Diane is! Even though I don't have an account there, they greet me and treat me like I bank there. Not one person at ... more

ATM never had money.

Excellent Customer Service

This is a horrible version of a bank! They issue "Cashier's Checks" but don't cash them and don't verify them for my bank to accept as a deposit! The branch manager, Ja ... more

Charge 10$ to cash a check written from their own bank

Like the quality of service here. However, wish more hours and drive through people like before covid. Sometimes need appointment to get exrra help besides teller service ... more

This Banks mobile app is absolutely horrible for an institution of this size. Consistent outages and unclear errors. Debit card freezes for very regular activity as well, ... more

Looks like a full service bank from the road. Surprise, drive though only. Other branch offices are less convenient for me.

Love this bank I really recommend

This bank in General is trash. They gave all my bank information to a Stranger. There security measures is weak. Someone called in with my name and address and they provi ... more

Opened 10 mins late. Bank tellers were very rude.

Selene is the Manager of this Branch, she is bilingual and very professional in the performance of her work. I recommend her 100%