Libertyville, IL Automotive & Vehicles

Great company to work with, always sends parts out in a timely matter, and always has the parts we need.

Carl has been caring for our family cars for 15 years. Totally honest and reliable guy!

Very thorough. They even helped me document an issue for a car that was under warranty to help get the dealership to cover the repairs under warranty that the dealership ... more

LOVE the team and service! Our go to place even after Manny retired!

Brought my C4 Corvette here the morning of Friday 3/8/24. I saw the shop on the window from train on the nearby MD-N tracks and looked them up online. I've not been happ ... more

I love this place! Coming here isnt a chore but rather like going to see family because thats how they treat you when youre here. My car always gets excellent care each a ... more

Never had a bad experience with a Napa quality parts

The team at this location are the best in the business! Dropped my car off, gave them the time they needed, and it looked perfect afterwards! Cant thank you guys enough f ... more

Very knowledgeable employees that help with actual care and understanding

Lets start off on how amazing this place is! Best part about Auto lab is, the communication is amazing, along with the respect they give to customers! Service is quicker ... more

Staff were all very friendly and professional.

Paid $9 for a car wash that was probably the worst Ive ever. Car wasnt close to clean or dry

Amazing service! Curt and Lucas gave us the best customer service we've ever had at any dealership. They answered all our questions but never pushed us to buy the vehicle ... more

Great customer service, kind and helpful staff, only pay for what you need so no unnecessary services are pushed, speedy high quality service!

Friendly and fast

Great location and friendly staff

GREAT SERVICE GREAT PRICING FAST AND EASY.

Everything was handled profesionally

I'm not what sure has happened at this location. Last year I rented from them and had a great experience, but we have rented from them several times in the last few mont ... more

A "full service" bike repair station which includes an air pump. Generously donated by George Garner Cyclery Libertyville located about 300 ft due East at the corner of ... more

Insurance recommended and they did a fantastic job on fixing my car. Very professional. Highly recommend. Timely repair as well and very helpful. Would go again.

There are few mechanics like Jim. Honest and reliable, does exactly what is needed and keeps his promises. Rouse's is one of the rare shops that is reminiscent of a time ... more

Shane Collymore was excellent when I needed help. He went above and beyond to serve his customers!

I got gas & directions.

Nice people are u guys

it says 24 hours but is closed

My mother in law rented a car to drive 5 hours back to Indiana in on Sunday 2/12, and we had the worst experience. The car she was given was filthy, interior and exterior ... more

Great Dealership! 20 plus year relationship! John Melus goes above and beyond!

Great experience here at this shop. John went above and beyond and was able to get me well taken care of with no issues. Exceptional customer service. Highly recommend.

Brian in service went above and beyond when I was in a pinch during our busy season on a Comercial RAM we have. I could not believe the service and speed. Much appreciate ... more

7 kilowatt charger - free

hung up on me when I gave my make/model to schedule a tow.

I never was happy with the Libertyville location on Peterson Rd. which is not convenient and I received poor service. My favorite location was on Milwaukee Avenue and Ro ... more

Excellent service with fair & honest recommendations about what your vehicle needs to be safe and road worthy. They are NOT trying to sell you anything you don't need, yo ... more

Andy and Mike are the best! Amazing service and fair pricing!

Mike and Candi are Amazing, they work with you and are fair and honest!! They give it to you straight and don't try to upsale like everyone else. I brought my truck in fo ... more

Extremley dishonest buisness practice. Fixed the car before discussing a final price, which is very illegal

I was in the market for a used car, and unfortunately far from my brothers mechanic shop to get it inspected. Jamie was extremely kind and helpful to squeeze us in next d ... more

Definitely the right place for BMW geeks. Great service! Above and beyond.

Review is for the Des Plaines River Access. Looks like its a neighborhood park. I did not not launch from here but we did stop for lunch. There is no Ada EZ dock here, ... more

Great people! Great service!

Great place to take your car for service. Needed a starter replaced at the last minute and they squeezed me in had it done in an hour. Great people and very knowledgeable ... more

Customer service is very helpful and helpful

Paid $9 for a car wash that was probably the worst Ive ever. Car wasnt close to clean or dry

Brought my daughters RAV4 here when she had an accident. Amazing place! Jackie was a real pro! She had the knowledge and expertise to tell me exactly what to expect. S ... more

I highly recommend!! Very professional, respectful and down to earth! Excellent communication! Everything works and looks great! So happy theyve handled everything on tim ... more

Great experience. Professional and provided me updates with the status of may car throughout the whole process. I had my car back under 48 hours. I would highly recommend ... more

EXTREMELY RUDE, CONDESCENDING, DISRESPECTFUL the man i spoke his name is BOB I am writing to express my deep dissatisfaction with the customer service experience I recent ... more