The Werk Shop

Jun 5th, 2023

What a disaster! Worst experience ever with a repair shop. Brought my classic Mercedes in for an oil leak which I suspected to be from the oil pan. Asked them to check oil leak and repair. I supplied oil pan gasket from Mercedes along with new subframe mounts. I had been considering tackling the job myself, so I had already sourced the parts. Drove the car home only to find the same oil leak. ($2287) Second trip I was told the rear main seal was leaking. I questioned that since the bottom of that seal can be seen with a mirror and appeared dry. I approved the repair in spite of my doubts. ($1585). Drove home a second time to find the same oil leak. Returned a third time only because Andy assured me that the car would be fixed right before it was returned to me. After waiting a MONTH, the Oil pan gasket replaced again. Still leaking. I was advised that the engine block has a crack causing the leak. I have had the car inspected by 2 separate shops (including a dye penetrant inspection) since I got it back. The block IS NOT cracked. It is simply a tool mark in the cast iron. Asked for financial relief since I'm out $3872 and I have the same oil leak I started with. Request DENIED! Clearly we have multiple misdiagnosis here. When I picked up the car, I asked to speak with Mike who was in his office. By the time I finished loading the car on the trailer, he suddenly "had to run out". WEAK! Service: Engine repair
May 13th, 2023

Definitely the right place for BMW geeks. Great service! Above and beyond.
Feb 20th, 2023

Owning and caring for an older import is as much rewarding as it is challenging. The service managers, Andy & James, are as honest and helpful as they come, and the engineers in the shop are top notch. I would recommend this shop to anyone.
Feb 3rd, 2023

Dec 24th, 2022