Chicago, IL Cell Phone Store

This location is garbage and staff are not very helpful. I placed an online order and was told to visit the store for pick up. After 3 days of not receiving the "your ord ... more

(Translated by Google) Very happy with my phone and very good service (Original) Muy feliz con mi telefono y muy bien servicio

The battery on my old Moto G5+ phone was overheating and dying, and I wanted to transfer all data on the old phone safely into a replacement model as no replacement batte ... more

Very good and patience!! Thank you so much Edgar

Very knowledgeable store owner, saved me a lot of time

Great service in a short time. They have respectful staff.

John was extremely helpful and patient throughout my entire experience!! Great service all around

Rahsaan he just solved my problem like nothing that i am facing from 3 days he is too good

Best service,fixed my cracked screen it looks brand new. I highly recommend

Dwight G

If you need something fixed, go to this Logan Square location! The staff was very helpful, straightforward and finished the work quickly.

The customer service by the couple who own this store was top tier next level service. So damn friendly and fixed my cracked screen in a couple of hours, they even made m ... more

The agent was very knowledgeable and he was able to respond and take care of the issue very quickly

Buen servicio en Español!!!

People there do not want to help you they were rude to my father , they were rude especially a women there named ashley, she stated that they only open new lines. Which ... more

Robert fixed my cracked iPhone screen in less than an hour. Very professional friendly customer service and quick. I would definitely recommend!

I’ve been to other Verizons in the city and always kick myself when I don’t come to this one. Everyone here is great!

Great helpful staff

This location is garbage and staff are not very helpful. I placed an online order and was told to visit the store for pick up. After 3 days of not receiving the "your ord ... more

Worst costumer service ever . Everything that I go there they don't help and no solutions ever. The girls are not friendly and just wanna get rid of you. I'm quitting tm ... more

The subway girls were a lot of help.

Manny was wonderful. Very friendly and knew his job well!

I have been fortunate to have all the requirements I have had from GMW and they have always professionally solved the repairs that my devices have required for 7 years an ... more

WORST T-MOBILE. Bad customer service... female employee ignore us as she yak with her boyfriend. It took over 15 minutes to deal with a minor issue and when I told her ab ... more

My friend went into this store to purchase an Iphone. She happens to navigate life with the help of a cane and caregiver. The employee that assisted her overlooked her an ... more

Sam was a great customer service rep she satisfied all of my needs and made my birthday special .she deserves 5 stars and a raise !!

Helpful staff, I was able to transfer my service and update my phone for a better plan, which made me happy because I was always using up my data before it was time to pa ... more

I'm the number one customer stay going here to get something

Bad customer service , I was never greeted coming in the store , and the girl that's helping me has a bad attitude Jasmin is her name

The problem with the corporate phone activation was resolved pretty quickly. Liked their service in that location.

Ive been dealing with these wonderful individuals for at least 15 years and each time i have a phone problem i know where to go. You can visit them for a new phone and us ... more

All good very helpful cheap everything

Cassie was extremely helpful in assisting me with a SIM card swap when my device unexpectedly quit receiving signal. I arrived to the store 10 minutes before closing & th ... more

Great service. Friendly staff

(Translated by Google) I was not T mobile because I was in Mexico (Original) Yono fui T mobile porque estaba en mexico

the guys working 4/9 about 2pm was a complete douche. I've been with Verizon for 10+ years and was debating on moving to an independent line or transferring to a new prov ... more

Sorry, I don't think I will be visiting this location anymore. I did not have the best experience at all.

Yassar provided awesome customer service. We are very satisfied. Thank you.

This place is not about service . . . I think in North Korea more respect for the customers!!! They got all payments but disconnected the phone. When you try to figure ou ... more

The store of T-Mobile at the manager of the T-Mobile on 103rd and Cicero went out of their way to get me a charger for my tracker I liked you the people of T-Mobile to kn ... more

Bobby hooked it up! Great service.

Dominique stayed with me after business hours, she was very patient and help me to upgrade my Phone. Thank you.

Youll have better luck with assistance when a manager is present. The younger employees dont seem like they really want to help resolve issues. They don't have the let me ... more

Stop in here because I thought I had a virus on my phone. The guy working there named Jose took carry of me, no virus.

No help call t mobile on the phone to switch my service was informed to go into store. Informed the people at the store what I was told to do they said that they would no ... more