Chicago, IL Consumer Electronics

Guy that was working there today charged me 31$ just to help me log into my account and swap devices and he said thats what they charge in store but Ive done this for fre ... more

Awesome service,The manager Yahoor and I believe Andy ,Was the best service I had with Metro PCs since I been a Customer,I had a huge problem with a phone I brought on 71 ... more

That guy fernado is very rude as manager always got in attitude n stuff every time I go there to me n my mom but not today he going to learn n want to speak with someone ... more

It say it closes on Sundays at 5 I'm here put side and they are close and also the lady that works here is rude and disrespectful

I came to pay the bill and they gave me a free protector for my phone.

Terrible service I dial them to cancel the internet and they hang up on my calls

Estrella walked me through every step upgrading and updating my new phone. She was patient and explained everything. Great service. Thanks

Mrs. Carmen was amazing. I went wit the idea to get a Samsung S24, and she offered me a great deal for it. Great customer service, thx u Mrs. Carmen

Katrice is that girl! I needed a specific phone that wasn't in stock but she found exactly what I needed at another location and set the pick up for me. GIVE HER A RAISE! ... more

This location is garbage and staff are not very helpful. I placed an online order and was told to visit the store for pick up. After 3 days of not receiving the "your ord ... more

Great Customer service

this T-Mobile is a complete joke. the assistant manager ROGER didn't even wanna access my friends account even with the right verification don't waste your time or money ... more

Went for an upgrade and they told me they didnt have the phone when I called and ask them if they had it before walking inside.

Service was great, staff was attentive and friendly. Z was awesome and very helpful with setting up my new phone. He was transparent and professional which is always appr ... more

Bad serivce waste time this man misguide i dnt no why hire tmobile company like that peoples alex waste my 3 hours thanku so much alex Very bad Very bad Very bad

Non helpful and rude agents..typical

I haven't been here in a while and so much has changed. I have a love and dislike relationship with T-mobile and appreciated when I am blessed to come across diligent cu ... more

The staff was really good here. I like the service.

Wow this place has been nicely remodeled and nicer employees

Went to this Store and The Young lady That was Their, Was To Busy On A Personal Call and then seen a Small little girl running out of the back room. Waited on her to Help ... more

It's already past 10 and they still don't open. Better say they open at 11 because they waste time. Put more responsible people in their schedules.

Do not come to this location. They add new reoccurring charges to your bill without asking first. When asked about it they just say that we need to call to get it removed ... more

They over charged me 4 lines I'm paying $150

Very helpful and on demand hot spot .

I kid you not.. This is by far the best experience I have ever had in over 20 years from cellular service retail stores. Luis is the Best Salesman I have ever come across ... more

He informed me a lot about everything I wanted to know

Thank you Antony for your great customer service. You were a joy to work with and making my switch to metro a smooth one. Most definitely will recommend this location to ... more

From one location they sent me to another and in this subway they are honest with people and know how to serve them. I had several problems with my phone and they helped ... more

I went here today to make a switch and get a new phone. It was a long process bc my other phone kept dying but the man who was there was patient and helpful. The service ... more

That lady Mary has a very nasty attitude an smelled of strong Marijuana I wont be back to that location

Excellent service Abdul Khader the best

Best service in South chicago

I love this place now New management amazing!!!!

no answer correctly

I love their customer service both SJ and Issac are great

I don't like that it costs extra money to keep my number.

Today I went there to get home internet. A store clerk whose name was Lakisha (I believ e) helped me out. She had me talk to someone on the phone and I gave this person m ... more

Very good service good promotions

The people here are very nice and will help fix whatever probIems you are having and yes,I will come back again.

KARLEE WAS GREAT AND SO WAS LC SHE WAS SO COOL UNDERSTANDABLE AND PROFESSIONAL SPEND YOUR MONEY HERE

I love the service here. I had a problem with the Phone he gave me the Best solucin.

Fast & courteous service.

**WARNING ABOUT LUIS AND AGUSTIN** From the moment I walked into this T-Mobile store, I knew I needed to be cautious. I always meticulously verify charges, but this exper ... more

My rep Dee very patient and kind as she told me functions about phone.

lazy ppl work there

This store has nice people but it is all a facade. They pretend that they are going to help you until they send you out the door without resolving your issue. I had a ph ... more

Terrible Customer Service and Return ProcessI recently purchased a phone from this T-Mobile store just two days ago, and I went back to return it. To my surprise, the e ... more

Anthony is great thanks !!

Jay was very helpful and friendly. Great customer service. Thank you for assisting me on my order today.