West Palm Beach, FL Van Rental Agency

Exceptional customer service at point of car pick-up, great comfortable car, easy efficient return process.

First car we were given was disgustingly dirty inside. I was charged an additional $348.57 after being told the drop of location change fee would be about $40-$50. Total ... more

Charged for a truck never received. Do not go here. Stick with U-Haul.

Hi my name is Tawnee & I bought my First car (2020 Ford Fusion) in May 2022 From Avis with the help from Daniel.A. For being a first time car buyer Avis as a company and ... more

The worst experience . I will never use Avis again . Showed up to get our car after a long flight . The girl at the counter was so rude . She said we have no more cars We ... more

Each time I rent a car their customer service is always good

The two men working there the morning of 2/7/23 were absolutely horrible. Would not even look up at my partner to acknowledge them. Would even turn their back on them and ... more

Amazing!! easy and effortless!

Best Avis experience ever. I swore off Avis after the last time I rented from another Avis location. We rented a Tesla. The person at the desk was very helpful she walk u ... more

Friendly Customers Service .Satisfied with rental.

Great experience

I reserved a truck for a Saturday at 11am . Only to show up to find the office closed even though the hours say Saturday 9-5 on the door . was on hold with Penske for 20 ... more

Truck rentals for decent price

Will never use this rental agency again

They serve really good food and good customer service.

Minimum down time. What a neat job! However, my backup alarm comes on right when I go in reverse!!! Can this be corrected?

Truck was older, damaged, and not very clean. Our flight changed and we had to rush to return the car, without time to refuel. The refueling fee was ridiculous - heads u ... more

Just hung up on me

Received excellent customer service and help from Mike over the phone!

THEY STEAL YOUR MONEY! Worst experience Ive ever had with a car rental company. Cecilia (store owner supposedly) was absolutely horrible. Rude, dismissive, and aggressive ... more

Nice location.

I had a truck, and car carrier reservation from a month beforehand. When I showed up driving 5 hours from Tampa to pick up the truck, he didn't have a trailer, thats wit ... more

Great Service make sure you help the team members out by taking a picture of mileage and gas. Great Service

Great place to get propane tanks refilled.

Rude pick up personnel

well done

Excellent client service

I love this u-haul business

The owner service is very good. There have a parking space to park your car if you want to rent a U-haul, the car is very new, Everything is clean!! I love it 03.25.2024

My personal go to rental spot! Amazing customer service from Mona & Herman. Very accommodating when providing service. Polite, friendly and very helpful! Clean vehicles, ... more

Can't leave a "0" star otherwise I would. GO ELSEWHERE!!! After a 45 mintue wait at the airport the 1 agent decided to tell the 10 people waiting they could go to the Bud ... more

A terrible location

This place sucks and I used to work at the airport rental but everything is dated customer service sucks they just need to close that Avis altogether. Is dirty and dangy

Terrible experience with this location. I rented a truck online to to move some stuff to the Miami area and was scheduled to drop the truck off in Miami. I already paid f ... more

Best place to rent from

very rude dealer

Thank you for your excellent service

Very helpful. Referred me to another dealer because he couldn't meet my needs immediately. I would rent from him in the future.

Terrible customer service, Omeal or whatever his name is needs to be fired. He is rude, does not care about the customer or his job. He was screaming at another customer ... more