Chamber of Commerce

      T-Mobile

      ( 72 Reviews )

      T-Mobile
      • 1140-1 Dunn Ave
        Jacksonville, Florida 32218
      •   904-751-6780
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      Hours

      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.1 - (72 reviews)
      47
      8
      6
      0
      11
      Read Our 72 Reviews

      Chamber Rating

      4.1 - (72 reviews)
      47
      8
      6
      0
      11
      › ‹
      • Keep Smiling

        The staff at this location is sluggish and unprofessional. By the time one of them decides who will help a customer, you can leave and go to the river city location. One employee eye rolling another laid on the counter helping someone. An employee finally came to the counter and said, Waddup what you came in here fo? That was my cue.
        Mar 19th, 2024

      • Jenny Newark

        Staff was unable to help me with my new phone.
        Mar 9th, 2024

      • Stacy

        I am extremely pleased with the service I received from Justin today, this is the second time he has helped me. Justin is customer service oriented and very efficient. Thank you, Justin!!
        Mar 8th, 2024

      • Adrienne Gratz

        I was in and out to pay my bill Excellent customer service received!
        Feb 23rd, 2024

      • jose gomez


        Dec 16th, 2023

      Read Our 72 Reviews

      About
      T-Mobile

      Visit the T-Mobile store in Jacksonville and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 1140-1 Dunn Avenue can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

      Contact Info

      Brands

      • T-Mobile
      • tmobile

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile?

      A The phone number for T-Mobile is: 904-751-6780.

      Q Where is T-Mobile located?

      A T-Mobile is located at 1140-1 Dunn Ave, Jacksonville, Florida 32218

      Q What is the internet address for T-Mobile?

      A The website (URL) for T-Mobile is: https://www.t-mobile.com/stores/bd/t-mobile-jacksonville-fl-32218-5890?utm_source=google&utm_medium=lastmile&utm_campaign=5890

      Q How big is T-Mobile?

      A T-Mobile employs approximately 20+ people.

      Q What days are T-Mobile open?

      A T-Mobile is open:
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 12:00 PM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM

      Q How is T-Mobile rated?

      A T-Mobile has a 4.1 Star Rating from 72 reviewers.

      Hours

      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM

      Related Categories

      Nearby Apple Locations

      Ratings and Reviews
      T-Mobile

      Overall Rating

      Overall Rating
      ( 72 Reviews )
      47
      8
      6
      0
      11
      Write a Review

      Keep Smiling on Google

      image The staff at this location is sluggish and unprofessional. By the time one of them decides who will help a customer, you can leave and go to the river city location. One employee eye rolling another laid on the counter helping someone. An employee finally came to the counter and said, Waddup what you came in here fo? That was my cue.

      Business Response on Google Mar 21st, 2024
      Hello Keep Smiling, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit. Please email me at [email protected] so we can chat!

      Jenny Newark on Google

      image Staff was unable to help me with my new phone.

      Business Response on Google Mar 7th, 2024
      We’re sorry to hear this Jenny. We always want to take care of you promptly, but it sounds like we missed the mark this time. We hope you’ll give us a chance to provide you with a better experience on your next visit.

      Stacy on Google

      image I am extremely pleased with the service I received from Justin today, this is the second time he has helped me. Justin is customer service oriented and very efficient. Thank you, Justin!!

      Business Response on Google Feb 12th, 2024
      Thanks for taking the time to leave us a review! Our team works hard to provide you with awesome service. It's great to hear that Justyn was able to help you out!

      Adrienne Gratz on Google

      image I was in and out to pay my bill Excellent customer service received!

      jose gomez on Google

      image

      Business Response on Google Dec 11th, 2023
      Hi Jose! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.
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      Overall Rating

      Overall Rating
      ( 72 Reviews )
      47
      8
      6
      0
      11

      Write a Review

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