Jacksonville, FL Electronics Store

Great customer service from Matthew. He made my day!

Terrible store. Save yourself some grief and go elsewhere. Messed up my online order, offered no apology. Had to return the messed up item, no apology was offered. Poor c ... more

I had a great experience, with a female employee who was so sweet and helped me with the whole process of changing my phone service over as well as making sure I understo ... more

Great honest and fast service every time.

I hate to leave this review because we have been going here for years. They have lost 3 customers myself, my son, my daughter and all my family members that I would of re ... more

Danial made me leave with a .27 phone payment even though I told him I didnt want a phone payment. Thanks for the help today Appreciate the good customer service.

Great place to go. The guys here took care of my screen replacement very quickly while I waited! Jordan and Anthony were great to work with. Would highly suggest anyone ... more

I have been suffering for a week with my new pixel 7 until I met Jayson Clark ! I have had the runaround with other Verizon reps and fix it stores and people that are no ... more

Edmond healed my sick android in no time. Another TMobile started the process also. Yet now my phone is not losing power as it was. Happy all the junk is gone.

Nestor and Angel was phenomenal. Great customer service, very helpful knowledgeable and patient. I definitely recommend this location

I have been a At&t customer for some time now! I want to thank Arie for her excellent customer service. She was very professional and made the experience amazing!

Thanks James Lewis for coming out to our home and installing our Mesh network. We appreciated your professionalism and knowledge. We would highly recommend you again!

I got this phone on 2/28/24 a worker was telling me how my bill supposed to be this exact amount I got the phone and its not that amount so she told me that she was going ... more

Tiffany is so great! If you go to this store ask for Tiffany! Shes so efficient and personable

Deplorable customer service, rude and uninformed

I want to thank Mike for a incredibly fast and painless SIM card change. We also enjoyed a moment about a show we both enjoy. Thanks keep being a great guy.

They fixed my issue in about 2 minutes

My daughter was treated with so much disrespect while visiting this store. Seems that the company as a whole is trash. The workers are rude and ghetto.

Ghetto store and company. The district manager and men hired are creeps.

The salesperson was very nice and helpful. She did all that she could to fix my phone issue. She was very patient and did her best to help fix my phone.

Sonesh was extremely helpful w our new service and phones.thank you so much excellent service. 5 stars

Alondra y Yibelys han sido de mucha ayuda. Perfecto servicio, recomendado al 100%.

Great ppl very helpful to me

Darius was amazingly helpful and very kind. I would recites location to anyone. Very professional!

Polite, personable, helpful.

Trash store, its a retailer, wont be able to help you with anything other than selling you a phone. dont waste your time. I dont even know why they still exist.

Douglas did an amazing job with helping me get my new 15 Pro Max and change my phone plan over. Was having issues with my old bill and he sat with me for 2+ hours and 3 d ... more

Everything outstanding. The exact opposite of previous service provider. (note: previous service provider should be nonservice provider.

Sold me a $100 case I was able to get online for less than 1/2. Wouldnt take it back after 15 days even though it was unopened Long time customer ready to move on.

Excellent customer service!!! Joseph is knowledgeable, personable and accommodating. I highly recommend him.

Awesome service and very professional. Everything from filing warranty claim to repair was easy, convenient, and fast!! Would definitely recommend!

I walked in after experiencing no end of frustration with the online service and Darius in less than 5 minutes managed to get everything sorted and squared away with my p ... more

I came in with a non working phone. I met Ivan and he made it work. He assisted in setting up my Face ID and I am grateful for him taking his time. I recommend Ivan to fa ... more

Amaliya and Martin helped me extremely fast ! Only took about 15 minutes. A++

Came in to check on the status of my phone shipment. For some reason money was taken out of my account before my phone shipped. Not supposed to happen like that. Nae got ... more

Not very personable or inviting

My favorite store in the mall. Love the discount card they offer, saved over $200 on vacation.

I took a friend there.

The people working there are very nice and helpful. We will go back again for sure.

Sorry, huge language barrier.

Depends on which store you are asking about. The one on Emerson Street was very rude and to me didn't know anything about what I was asking about. Now the one on Phillip ... more

Absolutely the best service EVER!! I need a screen protector put on and they did it in less than 5 minutes at no charge! I will bring all my tech items to them!

Great repair service and customer service on point.

Wish they had more phone but overall it is a great location

Clay was great!

OK, here is a review that all should see and make note of for their benefit: Sears, to the best of my knowledge, has filed for bankruptcy, and has NO working customer ser ... more

This place is awesome! had me in and out very quick and super friendly staff and manager.

Awesome service!!!! Will be returning because service was excellent!!

Store hours and online listed hours dont match. Stuck unable to pay my phone AGAIN. Store is closed again for no reason at 1pm on a Friday.