Fort Myers, FL Van Rental Agency

Returned a 22 Penske one way. Super fast & friendly hassle free check out.

Thank you Penske Truck Rental I called and reserved the truck I needed with only 2 days advance notice "unheard of" for a Saturday LOL what a joke and it needed to have a ... more

I do not see any improvements needed for the next customer. I had an excellent experience with UHaul. Thank you!

Very disappointed with AVIS at RSW. Had to wait in long line for over 40 minutes to get car. They didnt have full size car we reserved available and gave us a full size S ... more

Overcharged us. Tires were dangerously bald, and vehicle was filthy inside and out. I wish I could give no stars.

Great service and clean store, had a bad tire but roadside came quickly and changed it to new one! Very thankful

Take good care of us.

Katie is very helpful and takes excellent care of the customers.

Incompetent and late simply bad business.

THANK YOU to Victor McCormick!! I was having trouble to book a car back from FLL to Fort Myers, Been calling customer service few times and no help! Without any quest ... more

Easy and straightforward.

Avoid this guy (Steve) at all cost!! Definitely hates his job! He was so rude barely talked to us or asked us anything. There were four other people working there they se ... more

Worst rental experience I've ever had. I'd give this place a zero if it was an option. The vehicle I was given wasn't even close to what I reserved. I asked for something ... more

Very easy to rent a trailer online, pick up and drop off,no dramas at all, love them service!

Rental of trailers and trucks

I needed a U-Haul truck and was given a quick yes getting place. Was easy getting on phone with someone who got me a truck to rent and plenty of time to get there for pic ... more

Facility is very clean and safe . Employees were very friendly and helpful

We had a great experience here with our rental! Thomas provided excellent customer service and welcomed us into town!

No one answers the phone I can call all day everyday I never received my first bill. They did change my card

Extra hard to install

Owner was like dealing with a friend. Van rented was clean and in excellent condition.

This store scams you and charges double. Do not rent from here. Bad news. By the way UHaul corporate knows that theyre scamming and does nothing to help.

Worked well with me and helped me with all my moving needs.

I have three emails confirming my car reservation and then they didnt have my car. They said that they would drive a car to me and now they wont do that and I cant contac ... more

I didn't use the u-haul dealer but, again, Google won't stop asking me to review it. No cause to complain, so a 5-star freebie.

Beautiful girl behind counter super smart

Had a one way rental the gentleman I returned it to was nice. Location short distance off airport grounds. Does offer a shuttle. arrive early in case of a line and having ... more

Even during business hours No one is here to assist you. No one answers the phone. They have trucks outside but no one to actual rent them out to you.

was given a diesel vehicles which was an increased cost on gas, Agent was not helpful when I attempt to switch vehicles, She stated "not to worry diesel is the same pri ... more

Nice little storage place. Clean and neat. Fun and friendly staff.

Does not rent uhauls as of April 2019

Doesn't exist

29.5 mpg. Comfortable suv. Good service for a great price. I will always use budget from now on

Great people easy location rented I don't know how many times now...alot

Arrived for them to NOT have the vehicle we reserved days before. No phone call, no email, no text. We were told sorry try to call the airport location to see if they hav ... more

Web site says 1.5 miles from airport but it's from airport exit not where shuttle picks up that's at least 3-4 miles and takes a while for shuttle to come. We wer ... more

Avis is an Excellent Car Rental Company. Very professsional, fast and Courteous. Always a pleasure doing business with Avis

Expensive charge extra to drop to different location

(Translated by Google) My experience was terrible, customer service is very bad. In the end, I canceled it due to poor service (Original) Mi experiencia fue psima la aten ... more

Got the job done, but service could have been much better

Awesome service

Keep up the good old school customer services and be vigilant of this new technology and AI applications.

Lies about the gas mileage. Make sure you take a picture. We drove less than 20 miles and they charged us 28.00 for gas.

Very good customer service while picking up a trailer.