Washington, DC Van Rental Agency

The worst place to get a car. I have had several bad experiences with this location. I wouldn't suggest this to anyone, not even my worst enemy.

Fast, friendly, very knowledgeable service....

The truck was clean and nice but not enough gas. I don't like the system with the gas. Very easy will be to get the truck with a full tank and return the truck with a ful ... more

Rented a truck from this Penske location in April 2021 and they were great. The staff was ready for us and the paperwork was simple and efficient and the the Penske staff ... more

Kkk

Very clean and neat

I had a wonderful experience renting from Car Rental Washington, DC - Carocar. The staff was courteous, the car was clean and reliable, and the rates were very reasonable ... more

The rental car transaction from start to finish was great. Tanaria was a great start as she upgraded my car at no extra charge due to the fact that my car was not ready y ... more

Rented a car here very often. Always a good experience. They have nice, clean cars and the people are very friendly.

Bring your patience!!! Very long wait time to pickup vehicle 2hrs + standing outside. So make sure you dress for the weather. Inspect your vehicle before accepting it. Th ... more

Bring your patience!!! Very long wait time to pickup vehicle 2hrs + standing outside. So make sure you dress for the weather. Inspect your vehicle before accepting it. Th ... more

The best place for rent cars

Best Avis in Washington DC, has fast check-in compared to other rental facilities. Great people work here.

Horrible experience . All cars they gave me were broken . Never rent again with them in DC

TLDR: Don't use the DC Union Station Kiosk unless you want to be abused by staff. The woman working in the right hand window of the Budget Car Rental Kiosk inside Union S ... more

I reserved a car online. Prepaid the rental. When I got there dude was sort of rude when he said we don't accept debit cards. They should disclose that they only accept c ... more

PLEASE read the reviews of this and of Avis before thinking about renting a car, I wish I had done. We booked to pick up a car at 9:30 in the morning. After waiting in li ... more

The car I rented from them had a flat tire. They exchanged it for a better car and I extended it for more longer. Very good service and understanding and special thanks t ... more

Poor customer service. Returned the car and wanted to get a different one. They said they didnt have any even though there was a lot of options online. Very weird and rud ... more

I rented a car to work with Uber, they accepted the reservation, I tried to call the office thousands of times they did not answer before going and they told me that they ... more

I rented the car through Priceline at this location. Our SWA flight had just been canceled. Tom was very helpful and got us in our car quickly. He was very friendly and h ... more

I went to rent a car here and the employee told me the price would be $120 for one day with tax and insurance included. Then they charge me $210 for supposedly services c ... more

Car in excellent condition, very spacious for our GMC Acadia family ride

Imma give an honest review so dont be mad lol it was a lil hiccup in the beginning bc he parked on curb we just poured shots so our drinks spilled everywhere when he was ... more

Customer service was great they got me in and out pretty well.

Service is very the staff is great for business and I just love the job the owners are very great people

They should provide parking for customers. The whole time I was moving, I was worried that I would get a ticket or towed.

Liz was great loved the service.

We arrived with my daughter and the car with the wheel low. I asked for help but they told me to go to the gas station. So I went and the panel light was gone. The next d ... more

Complete disaster - no cars available despite pre-ordering, no excuse

Showed up the morning of my move and they didn't have my truck. No explanation given. Moreover I asked if there was anything I needed to do to cancel my reservation (befo ... more

NEVER TRUST Enterprise. They took advantage of me. I made a reservation 4 months in advance with an employee discount code for a cost of about $250. When I arrived at the ... more

Dealt me up that good good

Truck rental went fine, but they were completely out of dollies even though I reserved two. Kind of necessary to have moving equipment to go along with the truck.

Thrifty is pure trash!!!! They offer this location on their website, but when you arrive here there is nothing there. If you are lucky enough to actually get a live perso ... more

The storage place was interesting looking. It just needs more basement or 1st floor units.