Tidemark Federal Credit Union

Beverley,Thank you for taking the time to share your positive experience with us! We're delighted to hear that Steven made a great impression on you.We're excited to have you as a member of Tidemark Federal Credit Union, and we look forward to serving you with the highest standards of service and commitment. If you ever have any questions or need assistance in the future, please don't hesitate to reach out.Once again, thank you for choosing Tidemark Federal Credit Union. We appreciate your trust in us and are here to make your banking experience as positive as possible.

Dear Ms. Curlett,We take your feedback seriously and have thoroughly reviewed your case. Our team is trained to provide accurate and honest information, and we ensure that all interactions are conducted professionally. While we can’t share specific details due to privacy reasons, we can assure you that our staff follows strict guidelines to offer the best possible solutions to our members, especially in challenging situations. However, we acknowledge that sometimes the information we provide may not align with expectations during those situations, and for that, we are genuinely sorry.The integrity of the information we provide is paramount, and we assure you that any discrepancy was not intentional. It is possible that there might have been a misunderstanding or an external source of misinformation outside of Tidemark. We are committed to clarity and honesty in all our communications.At Tidemark Federal Credit Union, we value our members and are committed to continuous improvement. We welcome the opportunity to discuss your concerns further and invite you to reach out to our member services team directly at 302-629-0100 at your convenience.

Hi Jeffrey,Thank you for taking the time to share your positive experience with us! At the core of our mission is the commitment to meet the needs of our valued members through exceptional customer service and a range of outstanding products. Your recommendation is greatly appreciated and we look forward to continuing to service you.

Hi Sherry, thank you so much for your glowing review of our credit union and staff! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. Thank you for being a member of Tidemark FCU and we look forward to serving you in the future!