WSFS Bank
-
34383 Carpenters Way
Lewes, Delaware 19958 - 302-360-0012
Hours
Chamber Rating
-
Joseph Octavio
The people are friendly, great atmosphere
Dec 1st, 2023 -
Leah Greer
Jun 27th, 2023 -
Mahmut Yilmaz
Great customer service and very polite people. Any issues they trying to help and no problems
Apr 10th, 2022 -
Ti
Mar 25th, 2022 -
Carol Russell
I have been with WSFS for over 6 years and never had any problems with them. Today I logged into my account like I do every single day and I seen an overdraft charge for $35.00. My account never even went negative! I called this branch in Lewes to get it taken care of. The lady Dianne that I spoke with was so RUDE and very unprofessional. She told me that my over draft fee was accurate because a check took a day to clear. But I had money in my account so it shouldn't have mattered how long the check took to clear! I then asked her for a manager and she said she was the manager. I asked to speak to someone above her and she ended up transferring me to customer service and they did refund the over draft fee because as I said my account never went negative. And when I asked Dianne to tell me how much my account went negative, she couldn't tell me. She just kept telling me it was because of the check that took a day to clear. Very unhappy customer here. But happy that Amanda from customer service did see my account did not go negative and she was able to credit my account.
Nov 13th, 2021
About
WSFS Bank
Since 1832, WSFS has been a service-oriented, locally managed community banking institution serving Delaware Valley families and businesses of all sizes. We strive to meet our Customers’ ever-changing banking needs and promise to exceed their expectations each and every day. As we serve, we strengthen, and as we strengthen, we have more opportunities to serve. It’s a virtuous cycle that enriches our organization and our community.
Contact Info
- 302-360-0012
- [email protected]
Questions & Answers
Q What is the phone number for WSFS Bank?
A The phone number for WSFS Bank is: 302-360-0012.
Q Where is WSFS Bank located?
A WSFS Bank is located at 34383 Carpenters Way, Lewes, Delaware 19958
Q What is the internet address for WSFS Bank?
A The website (URL) for WSFS Bank is: https://locations.wsfsbank.com/de/lewes/wsfs-bank-lewes.html
Q How big is WSFS Bank?
A WSFS Bank employs approximately 20+ people.
Q What days are WSFS Bank open?
A WSFS Bank is open:
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Q How is WSFS Bank rated?
A WSFS Bank has a 3.8 Star Rating from 9 reviewers.
Hours
Ratings and Reviews
WSFS Bank
Overall Rating
Overall Rating
( 9 Reviews )Joseph Octavio on Google
The people are friendly, great atmosphere
Leah Greer on Google
Mahmut Yilmaz on Google
Great customer service and very polite people. Any issues they trying to help and no problems
Ti on Google
Carol Russell on Google
I have been with WSFS for over 6 years and never had any problems with them. Today I logged into my account like I do every single day and I seen an overdraft charge for $35.00. My account never even went negative! I called this branch in Lewes to get it taken care of. The lady Dianne that I spoke with was so RUDE and very unprofessional. She told me that my over draft fee was accurate because a check took a day to clear. But I had money in my account so it shouldn't have mattered how long the check took to clear! I then asked her for a manager and she said she was the manager. I asked to speak to someone above her and she ended up transferring me to customer service and they did refund the over draft fee because as I said my account never went negative. And when I asked Dianne to tell me how much my account went negative, she couldn't tell me. She just kept telling me it was because of the check that took a day to clear. Very unhappy customer here. But happy that Amanda from customer service did see my account did not go negative and she was able to credit my account.
Overall Rating
Overall Rating
( 9 Reviews )Write a Review
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