Aurora, CO Cell Phone Store

Worst product, horrible service mean and rude customer service representatives. Waste of money and time. They have been the exact opposite of simple. The customer service ... more

Worst product, horrible service mean and rude customer service representatives. Waste of money and time. They have been the exact opposite of simple. The customer service ... more

Worst product, horrible service mean and rude customer service representatives. Waste of money and time. They have been the exact opposite of simple. The customer service ... more

(Translated by Google) Excellent customer service (Original) Exelente servicio el cliente

My go to store Amazing staff

Gio made a 5 star. Very efficient, he listened to the problem and solved it. Friendly and knowledgeable. I promised to comeback this weekend but I have lots of stuff to d ... more

Good place to go if you're looking for a good phone at a great price , if you live in an all brick apartment building you will have trouble with reception from time to ti ... more

This cell phone repair place is top tier! I came into there originally to get my sons phone fixed the next thing I know I was back there getting all my electronic devices ... more

Employee was very helpful.

Unprofessional

Sr Darsh I loved the service. He kindly attended me. I still couldn't talk to him since he speaks English and I speak Spanish and it was really nice.

Jennifer is very helpful!

This store has 1 guy working. He is trying but 4 people came in and left as he was helping us. Another employee would poke his head out from time to time but not actually ... more

great customer services, friendly

Brian is absolutely an amazing manager! He is so helpful and insightful. He helped my when I broke my phone screen and broke my screen on my smart watch! Its nice knowing ... more

This is NOT an actual T-Mobile store! They work off of commission and use predatory tactics in order to make a sale! They will promise you deals and promotions that dont ... more

So I am giving two stars because the guy there possibly the manager was nice and gave me a good deal on my phone. But the females in the front didn't speak very good Engl ... more

Always a pleasure coming here!

I was in hold and Amanda was helping a elderly man in the store she was so patient and she didn't stop until she helped him. Once she was able to help me I had to come in ... more

They lied they're charging me $105 for 100 GB of Internet they lie and said that I had unlimited internet for $55 a month and they are being sued for false advertising th ... more

Usually go to a different store, not so friendly staff you might say, been awhile since I've been there.

Good service switched my sons phone service over to metro with me and he was able to get the iPhone 11 free which made him very happy

Staff was welcoming and didn't harass you while you decide. Seem to have most things in stock, if they don't they will have it shipped to you in a timely manner.

Berenisse was a great help and made a hard day easier.

The phone rap was very nice. She was very friendly and very nice.

The boy David helped me in this store, super friendly and at the same time very informative, great guy, excellent representative, I suggest you come here

Not to be trusted. Called and got a quote on a phone repair, went in today only to have some other time waster tell me they can't do it. When I told said time waster Jaso ... more

What a dishonest experience. I went in to upgrade my phone. Asked if they had a promotion to get a second one and upgrade an already existing line. Was told they did and ... more

Well, My husband and i went today around 3:45pm, it was not busy at all. 2 employees one with a client each. And when we got in, we did not get HELLO, GOOD AFTERNOON OR ... more

Great store with very friendly staff to get all your phone and accessories. Conveniently located near the busy intersection of Buckley and Iliff with lots of parking.

Location permanently closed

Happy with there customer service and one of the best phone repair shop at the town wit a great value.

The employees are inept. They rather not have to attempt to speak English. A scam with no prices showing. Asked me what I would pay. Never answered my question but gave m ... more

Location is closed, there is now a Pickleball Pub. T-Mobile please update your Google Maps to reflect this.

At any other location I get great customer service. However at this location tried to purchase 2 new phones and because of a misunderstanding the Male who stated he was ... more

Absolutely horrible customer service. Saramarie, should be ashamed of the "job" she doesn't do well at.

A week ago I was there to bye iPhone 8 Plus they have great customer service but after 2 days I want change the color and I went back they became wired and one of the sal ... more

Matt the manager is awesome and with a new and well rounded management team post merger this store seems to be running more efficiently and allowing a better flow of cust ... more

Poor customer service

Fantastic service and I appreciate everything they did.

In and out the door in 5 minutes awesome

Thanks, Zach.

I want to shout out Scott! He helped me with a situation that another store created and didn't want to help with. He was extremely nice about it, took ownership of it, an ... more

Went in to pay my phone and DirecTV bill. It's nice to see that homegirl who helped me actually knows how to do her job And I didn't have to stand around for 15 minutes. ... more

Horrible location! I walked in with a cracked phone and the sales rep told me I did not have insurance. She advised me to get a new phone and set up a third line reassur ... more

Lucia is the manager at the store and is very rude! I do not recommend coming to the store. I receive a lot better customer service at the Green Valley Ranch store and I ... more

Every one at this store is amazing kind patient and helped with all of our needs!!

After a bit of back and forth the store manager contacted me and quickly offered a resolution. I am very satisfied with his quick and kind response to my issues. Thank yo ... more

After waiting for 30 minutes to get help and bring the only person in there. I finally got help from someone. I purchased a new phone and declined any additional accessor ... more

I am very anxious to share my experience with the T-Mobile store at Quincy and Buckley. I received the best service from employees, Diane, Brooklyn and Denise! They were ... more