Wells Fargo Bank

We got a business account with Wells fargo every one is really cool and friendly there except the guy name Daniel he should not be there this guy has no manner at all no greetings or Thank youhe thinks he is doing us a favor depositing our cash and checks he was frustrated coz i deposited more then 10 k in our business account he is like you are making my time tough .come on its a business account and we do deposit more then that should be happy but its the otherwise and he is getting paid for doing that lolthis guy should be terminated. other then that everyone is really helpful and very nice.
Mar 7th, 2024

I am highly disappointed with the branch. I am a premium customer and they did not even answer our questions completely. We went for to get documents notarized and they did not have the notary at desk. Went on lunch at 4 PM. Seriously? They took my number to call and schedule an appointment but no one called. And the banker did not answer any of our questions.
Oct 19th, 2023

Jul 28th, 2023

Im trying to schedule an appointment with the notary. I am currently on my 12th try and starting to think Wells Fargo doesnt appreciate their customers or the money they have been entrusted with. Update, after 17 calls I started looking for different number options and they answered the investment services number on the first try. Waiting for Notary to return call. I dont know what procedures they have on place for phone service but I have never encountered such poor customer service. Update #2- I waited 1 hour and 40 minutes Wells Fargo closed without returning my phone call.
Jul 11th, 2023

Teller Jose, you the MAN! Upon entering the bank I was already frustrated being that I called the bank earlier to try to talk to someone directly and there wasn't an answer twice, on top of that walking in to a long line that actually wound up moving decently. I really appreciated the lady coming out to greet people and helping with an ESL customer. But back to Jose, I had notice him being really friendly with other customers but in my judgemental head, I said to myself he's not going to be nice to me for whatever reason, and he did just opposite. Jose had a way of easing out that edge that one feels in a busy bank during rush hour by just treating you like a human, acting human, being open to humor, being professional, I even noticed he spoke Spanish to a regular customer that he recognized. That made me feel good. And then being able to switch up and talk to me as an African American holding the same amount of cheerful candor. I pay attention to that kind of stuff, and it goes a long way. Living in Davis for 4 years and banking with Wells over a decade, I definitely had one of the best experiences with a teller in Davis thus far. Please keep up the good work, and I'll be back for some for change soon!
Oct 3rd, 2023