Sonora Quest Laboratories

Dez Embr _{on Google}

Feb 18th, 2024

Friendly professional staff. Always reliable.

Bertha Butt-Boogie _{on Google}

Feb 16th, 2024

Went to get labs done.... Had to get stuck in both arms... The first try, I told the tech I prefer the butterfly but she used that other 18 - 21 gauge needle... missed & went fishing... it hurt soooooo bad.... I told her no fishing but she just kept on fishing so I snatched the needle out of my arm.... The tech didn't care that I was in pain... She only cared about the possibility of her getting hurt... It took everything in me not to cuss her out... My arm was hurting so bad, I needed an ice pack... They didn't have any but they had heat packs...I allowed her to stick my other arm but insisted that she use the butterfly since I know the needle is smaller (usually 23 - 25 gauge) ... I am still waiting for the heat to help with the pain... Just know, you may get a tech who doesn't give a damn about your discomfort.... Will definitely not be going back to this location

A Lynn _{on Google}

Nov 14th, 2023

Had a wonderful experience here. Checked in around 10:15 for a 10:30 appointment and was seen at 10:30 on the dot, out 5 minutes after. Everyone else in the waiting area was in and out as well. Staff was patient and kind.

Ted Tengel _{on Google}

Oct 4th, 2023

I would like to recognize Jacky (phlebotomist) for her compassion and skill during a blood draw on 8/30/23. I dont think I have ever witnessed the blessed compassion, patience, and expert skill that Jacky employed during a recent blood draw for a homeless friend of mine. My friend was dehydrated, disheveled, and his veins were barely detectable. He is also extremely needle-phobic. Taking all of this into consideration and without hesitation, Jacky began the process that ultimately took nearly 30 minutes. She simply would not give up, knowing that my friend was very compromised and needed help. She used every available resource to find an open vein and she accessed it successfully on her first and only attempt. The encouragement and gentleness that she showed my friend was truly Christ-like and it nearly brought me to tears. I am still beside myself from witnessing her pure compassion for him.

Patrick Smiley _{on Google}

Sep 7th, 2023

If I could give zero stars I would. Family member had medical emergency while getting blood drawn. Staff was inept and unhelpful. They did not have any supplies on hand to help with situation. There is no attending doctor. Save yourself a headache and find another lab.