Phoenix, AZ Drug Store

I waited in line for 20 minutes at the pharmacy drive-thru. They have two lanes but do not serve people in order. The process is completely inefficient and it takes 10 mi ... more

April helped me out so much today. She should be recognized and rewarded for awesome customer service skills!

Very nice and helpful staff at this store, especially one of the managers named Heather, very helpful, was helping me and at least 6 other people while I was there. It wa ... more

it was good

Doctor called in script over 4hrs and it's not even being worked on yet!!! Their hours are an absolute joke! They minus well just close the pharmacy down! What pharmacy i ... more

So i ran into this rude cashier Mike here at walgreens..im a doordasher and everytime i pick someone orders up i put in my number because i mean its just outa force of ha ... more

This Pharmacy has had so many issues with staff, this is the 6th time theyve been closed due to short staffing. How ridiculous is this, its actually inconvenient and da ... more

Horrible experience, no customer service. Dont use this location.

Cashier Seth was a fake nice Politely rude Beware I been going Walgreens yrs i hope to see careing people again. We all have bad days though i guess

The female manager should be fired. Christmas time, I had just had a major surgery on my arm and it was casted, I couldn't read the ingredients in a product. She read off ... more

This has probably one of the rudest pharmacists Ive ever come across. The lady with the badly colored blue hair was so disrespectful through the drive through.. Im not su ... more

To whom it may concern, I am writing to file a formal complaint regarding the appalling customer service I witnessed last night at Store #4722 in Phoenix. Upon arrival, I ... more

1/5 stars specifically for the Pharmacy. Ive been going to this Walgreens to pickup my prescriptions for over 2 years and never had a bad experience until about 5 months ... more

Make sure you have your FedEx package taped before entering. I borrowed tape from the staff member at the register. I believe her name is Angelica, she came over and rude ... more

This location is horrible. The customer service is terrible and the workers tonight seemed incompetent. The only answer for an error on their end was I'm not sure you can ... more

Poor service, waiting in the drive thru for 5 minutes and the pharmacist came out with food. Unbelievable, I hope you workers read this review and learn your lesson. Your ... more

Dirty Mexican women work at this place. Pew!

How does a store manage to fail to put one of the four items I purchase in the grocery bag when I purchased it?

5 Stars to a seriously overworked team. I was waiting for a vaccination and watched them work for 20 minutes. Every person there was putting out 150% to fill orders, an ... more

Worst pharmacy in Arizona. Inconsistent and Ill trained staff. Lead pharmacist will mislead and provide wrong information to cover internal mistakes and poor practices. ... more

incredibly rude pharmacist here. they think they own the entire store and act incredibly rude to people coming to get their medicine! very rude. dont recommend. will be p ... more

REALLY BAD CUSTOMER SERVICE FROM PHARMACY.. THEY ARE RUDE THEY HUNG UP SEVERAL TIMES WHILE IM ASKING FOR INFORMATION ABOUT MY CHILDS PRESCRIPTION.. TODAY JANUARY 25TH 202 ... more

This location apparently is understaffed . Long phone wait times and getting a script filled same day unlikely . Had a script sent over at 4pm on a weekday and it still w ... more

I Love the fact that this Walgreens is open 24hrs. Very convenient for those who work at night & sleep during the day. My days & nights are the opposite of others, so I ... more

Because Ivan is the only person I've spoken to

My go to place for my prescriptions.

Gabby the cashier was helpful & polite. She made me laugh & smile which made my day. The pharmacy staff are fast, courteous and efficient. I got some good deals here. I ... more

Not a fan of the pharmacy.

Had a 3 prescriptions to pick up. Mentioned to tech that I have been poked sererval times by the many staples they put in the 'package' they hand me. She gave me a blan ... more

Within the past week I spoke with three pharmacy staff by phone, picked up two prescriptions from technicians and all of the staff was very helpful and caring. Keep up th ... more

Cancelled my long acting insulin after failing to fill it multiple times because of their issues (had to go multiple days without insulin because they couldn't figure it ... more

Store was stocked. Cashier was at register. Cashier was friendly and efficient

I cannot get in contact with them for a transfer! I need my epilepsy pills, I dont have a car to drive out there for more than one monthly visit. Please answer the phone!

The pharmacy didnt contact me to let me know my prescription was ready . I literally had to call and ask if my meds were here . Thats ridiculous ,

This WALGREENS PHARMACY, McDowel and 7th street in Phoenix usually gives, good customer service. Was why I drive miles to this location to get prescriptions. Mind you it ... more

I guess I picked a good day to come here. After not being able to get my script filled at another location and no one answering calls at another , I got through on phone ... more

(I rarely use the store for purchases, this review is based on the pharmacy) I have some meds that can be out of stock sometimes. This pharmacy continues to be so kind a ... more

Girl working the cash register with blonde hair & glasses tonight was on her phone texting the entire check out process. Poor customer service

Always clean, you can do your medical check up there at the little clinic. Workers are always nice and they always work hard to make you feel welcome.

This is one of the better Walgreens I have used, it is also relatively close to my house. My rx's get filled quickly and if I need a prescription fast, because of transpo ... more

Went in to let them know of a community meeting taking place at the restaurant next to the Pharmacy and she rudely dismissed me. She would not even allow me to speak. I w ... more

This is by far the worst pharmacy I have ever been to. Very unorganized and often unwilling to help. Everyone who works there seems miserable.

The checkout process was painfully slow and the staff seemed disinterested in helping customers. I would not recommend this store to anyone looking for a quick and effici ... more

Awesome store! Very neighborhood-like feel to it. Pharmacy may have limited hours due to staffing challenges the entire world is facing, but it gives them time to give yo ... more

Amy (apologies if I misspelled) and Joseph were exceptional and helped me with my urgent issue by handling the other customers fairly. They showed professional, dedicatio ... more

I just want to say that Mathew The pharmacist And the whole staff at the pharmacy went above and beyond to help me and my Husbend get out prescription. I mean They called ... more

Natalie the gal who answered the phone was extremely kind and transferred a medication i needed the same day from Safeway to fill it. The medication was cheaper here eve ... more

The Pharmacy staff is always professional, fast, efficient, and friendly. They have a tough job servicing sick patients who just want to get in and out, but I commend the ... more

There is not a better Pharmacy! The absolute best customer service, no long hold wait times on the phone or in line at the pharmacy. Their app makes it all so easy. I wil ... more