T-Mobile

Brianna P. _{on Google}

Mar 27th, 2024

Great customer service , helpful

JR Rodriguez _{on Google}

Mar 3rd, 2024

Today I went to this store right when it opened and walked up to the customer rep and stated I had Sim card issues with my New Galaxy 24 Ultra. He checked to see if i had a sim card in my phone by popping out his ear ring and used it as a pin to remove the sim card. This was the most unprofessional thing someone can do!!!! My blood was boiling and will never go back here!!

patty zou _{on Google}

Feb 2nd, 2024

This location looks like always busy. You have to have patience to wait long time to get their answer and service!

Stacey _{on Google}

Jan 26th, 2024

I came in a few days ago with a question about my phone not operating correctly after porting over to T-Mobil from Verizon. It ended up not being a porting issue, instead something with the VPN that wasn't allowing me to connect to WIFI or use my data.
I apologizes I do not remember the gentlemen's name, but he was VERY tall (can't miss him), but he was super helpful and found out pretty quickly that was the issue. I felt unsure about going in because I wasn't purchasing anything but that didn't stop him from amazing customer service and reassuring me in my switch from Verizon to T-Mobil.

Joe Qiao _{on Google}

Jan 23rd, 2024

Uncertain why the staff at this store seemed less than welcoming and proactive towards me, almost as if I were there to cause trouble. I knew what I needed and directly inquired about T-Mobile's WiFi issue. The staff on the other side hurriedly responded, showing a lack of knowledge about my question, resembling someone untrained and uninformed, unlike the woman depicted in the image.