Hoover, AL Bank

Don't come to this branch if you have a Puerto Rican license. The teller told my partner it was an invalid license! It's a Puerto Rico, USA driver license which wasn't ex ... more

Thank you, Chase Hoover, branch for offering to help and solve issues. I don't have a million dollars, but you surely treated me as if I did. You truly know how to take c ... more

My experience with First Horizon Bank has been consistently positive, and I'm pleased to share my thoughts on this financial institution. First and foremost, the customer ... more

Last night I went to the ATM and requested 320.00 the ATM was making sounds as if my money was gonna dispense so I waited and waited for at least 10 minutes then the ... more

My experience with this branch has been awful. The banker Myra has a terrible attitude, their systems are designed to rip off the people STAY FAR FAR AWAY. I switched ban ... more

This is the WORST BANK EVER you put good money into them and all they do is let you down every time I will NEVER recommend this bank if you have them RUN FAST WORST EVER ... more

People always very nice

You will not feel like a number at this branch location of Cadence Bank. By far the kindest, most helpful staff, I encounter each day! TIA & JORDAN hard to beat!!!!

I met with Butch Jacobs 3 or 4 times over the last year at this location. He helped me fulfill my responsibility to my grandmother as her POA when she developed dementia ... more

The entire staff is very friendly and helpful for all of your banking needs

Wells Fargo should close this branch so I can drive a little bit further and still save time and frustration over inefficiency and poor customer service. I mean, the peop ... more

Oren was very helpful to me at this location, assisting me in making a wire transfer and walking me through the whole process. Even in middle of this pandemic it was a go ... more

This bank is the best the ladies here are amazing and helpful and always there to help

When it was BancorpSouth, this bank was wonderful. The manager knew EVERYONES name. All employees were friendly and service oriented. Once it was purchased by Cadence, it ... more

The staff is the best ever!! ALWAYS smiling and helpful with whatever I need! I will never bank anywhere else as long as this current staff is at this location!!

Poor customer service and unreliable technology.

but here recently since February 2021 this store has become so Raunchy and the service you receive from the Snooty cashiers is really uncalled for.