Chamber of Commerce

      Navy Mutual

      ( 119 Reviews )

      Navy Mutual
      Perform an act of love, get life insurance
      Yext Power Listing.
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      Hours

      Friday:
      8:30 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:30 AM - 5:00 PM
      Tuesday:
      8:30 AM - 5:00 PM
      Wednesday:
      8:30 AM - 5:00 PM
      Thursday:
      8:30 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.8 - (119 reviews)
      112
      2
      0
      1
      4
      Read Our 119 Reviews

      Chamber Rating

      Verified Member
      4.8 - (119 reviews)
      112
      2
      0
      1
      4
      › ‹
      • Jessie Mendoza

        I don't understand, I said 5 wasn't in military!
        Sep 29th, 2023

      • Shacaree Dixon

        Everytime I call to make a payment I am always on hold and 90% of the time the first call someone always just hangs up. Be ready to have to call them multiple times and be on hold. I choose this company because they are partnered with Navy Federal Credit Union. Im thinking surely they have a website I can make a payment on. They want you to call to make a payment or mail the payment and only have 8 customer service representatives. Like I don't know who own this small insurance company or they just being cheap by not hiring enough customer service represtative or not have the capabilities to take debit card payments on site. Im thinking about leaving because who want to go through this every month.
        Apr 8th, 2023

      • Kay VanDerLeest

        The team was very helpful with the information I needed.
        Feb 18th, 2023

      • Spencer Duran (Phaedos)


        Jul 16th, 2022

      • Keri Price

        DO NOt RECOMMEND!! Horrible customer service. They are dishonest. We will be canceling and taking them to court for this . I could do I to greater detail but I will wait for what transpires to show proof of what I am speaking of.
        Mar 24th, 2022

      Read Our 119 Reviews

      About
      Navy Mutual

      Navy Mutual is located at 29 Carpenter Rd in Arlington, Virginia 22204. Navy Mutual can be contacted via phone at (800) 628-6011 for pricing, hours and directions.

      Contact Info

      Products

      • Whole Life Insurance
      • Term Life Insurance
      • Annuities

      Vidoes

      Images

      Questions & Answers

      Q What is the phone number for Navy Mutual?

      A The phone number for Navy Mutual is: (800) 628-6011.

      Q Where is Navy Mutual located?

      A Navy Mutual is located at 29 Carpenter Rd, Arlington, Virginia 22204

      Q What is the internet address for Navy Mutual?

      A The website (URL) for Navy Mutual is: https://www.navymutual.org/

      Q Is there a key contact at Navy Mutual?

      A You can contact Bruce Engelhardt at (800) 628-6011.

      Q What days are Navy Mutual open?

      A Navy Mutual is open:
      Friday: 8:30 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 8:30 AM - 5:00 PM
      Tuesday: 8:30 AM - 5:00 PM
      Wednesday: 8:30 AM - 5:00 PM
      Thursday: 8:30 AM - 5:00 PM

      Q How is Navy Mutual rated?

      A Navy Mutual has a 4.8 Star Rating from 119 reviewers.

      Key Contacts

      image
      Bruce Engelhardt
      President

      Hours

      Friday:
      8:30 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:30 AM - 5:00 PM
      Tuesday:
      8:30 AM - 5:00 PM
      Wednesday:
      8:30 AM - 5:00 PM
      Thursday:
      8:30 AM - 5:00 PM

      Ratings and Reviews
      Navy Mutual

      Overall Rating

      Overall Rating
      ( 119 Reviews )
      112
      2
      0
      1
      4
      Write a Review

      Jessie Mendoza on Google

      image I don't understand, I said 5 wasn't in military!

      Shacaree Dixon on Google

      image Everytime I call to make a payment I am always on hold and 90% of the time the first call someone always just hangs up. Be ready to have to call them multiple times and be on hold. I choose this company because they are partnered with Navy Federal Credit Union. Im thinking surely they have a website I can make a payment on. They want you to call to make a payment or mail the payment and only have 8 customer service representatives. Like I don't know who own this small insurance company or they just being cheap by not hiring enough customer service represtative or not have the capabilities to take debit card payments on site. Im thinking about leaving because who want to go through this every month.

      Business Response on Google Aug 7th, 2022
      Thank you for your feedback and your concern. At this time, we can accept VISA or Mastercard credit and debit card payments online through your secured Customer Portal. However, we also offer automatic bank draft for our Members who wish to have their premiums paid directly from a checking account. Other payment methods can be referenced in our FAQs (https://www.navymutual.org/frequently-asked-questions/billing-faqs/) and we are happy to help you make your payment method election. We receive your feedback on our agent availability and sincerely apologize for your experience; we are reviewing the matter. Thank you for your Membership.

      Kay VanDerLeest on Google

      image The team was very helpful with the information I needed.

      Spencer Duran (Phaedos) on Google

      image

      Keri Price on Google

      image DO NOt RECOMMEND!!
      Horrible customer service. They are dishonest. We will be canceling and taking them to court for this .
      I could do I to greater detail but I will wait for what transpires to show proof of what I am speaking of.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 119 Reviews )
      112
      2
      0
      1
      4

      Write a Review

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