Bell Pool & Spa

I've called on Bell Pool and Spa several times.  I have found everyone I've dealt with to be knowledgeable, personable and very accommodating.  I hope the company is around as long as I am here and have a pool.  I really won't use any other company.
Dec 29th, 2022

Kind and knowledgable. Very helpful!
May 8th, 2021

I'd give zero stars if I could! I'm sorry I bought this brand of hot tub, and even sorrier that my home and fences are built up in such a way that I can't just replace it with a more reliable brand of hot tub. Since the Hot Springs tub has been installed, I installed a building and a wrought-iron fence that would prevent me from simply trashing my piece of garbage hot tub and buying a better brand, so repair or doing without is the only choice I have.I've been waiting for Ed and Phillip to repair my hot tub for ALMOST THREE YEARS! Calling and texting, begging. There's always an excuse when they deign to answer my calls or texts. I have to say, Phillip tried (unlike Ed who just avoided me), but now the entire company is just avoiding me, even Sheila who was sympathetic to Ed avoiding me. It is not like I'm trying to get repairs for free, but it is older, so parts are harder to find, though not impossible.If at all possible, avoid this brand, as the service is non-existent.
Mar 26th, 2021

Bell Pool and Spa is simply the best and most knowledgeable pool and spa company in South Texas. Ed, Shiela and Philip are highly knowledgeable and have answers to every problem from water chemistry management to mechanical and electrical problems/repairs and to remodeling and upgrading existing pools and spas. They stay busy so be prepared to wait in line for service but when they come, the job is done right and to the highest standards.
Feb 3rd, 2021

I called Bell Pool for estimate on a pool repair and issues with chemical/algae problems. I spoke with Sheila at the office. She is friendly, knowledgeable, and professional. Josh did a repair and was quick and professional. I also had the opportunity to meet the owner, Ed, when he came out to the house to better understand chemical issues. He spent the time to check and diagnose my pool, and suggested a treatment that will potentially save me hundreds of dollars and work more effectively than an ozone generator that I was considering. He is a genuine, knowledgeable, and hard working man. He spent an hour testing and diagnosing pool before making recommendation, and was never pushy about using his service or products. I would not hesitate to use them again and highly recommend their service.
Sep 17th, 2020