Budget Car Rental

Easy process of renting and extending my use of their vehicle.
Nov 16th, 2023

I pre paid my rental on Thursday, confirmed my reservation and did the pre checking on Friday, went to pick up car Saturday at 9 am and the lady inside rudely tells me "I don't have a car". I told her I had my reservation confirmed and she tells me " I don't have a car, don't know what to tell you. Super unprofessional....Will never rent a car from Budget if this is their norm. I had to called customer service and got money refunded after they confirmed they had no cars near me. Refund won't post for 7 to 10 days. Do not recommend this location or business
Aug 5th, 2023

Location easy to find with plenty of parking. The lady who helped us (Tundra) was very nice, despite the fact she was quite busy & seemed to be "holding down the fort" by herself. The vehicle we reserved was not in stock so she gave us a free upgrade. The car was nice & clean. This is the 2nd time we've recently had to rent a car while our truck is in the shop. Both times have been Budget locations (Austin & here) & we've had no problems.
Jun 1st, 2023

May 4th, 2023

Never visit
Apr 23rd, 2023