Rosewood Mansion on Turtle Creek

Rosewood Mansion on Turtle Creek

Hours

Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours

Chamber Rating

Verified Member
4.7 - (837 reviews)
672
104
26
18
17
Read Our 837 Reviews

Chamber Rating

Verified Member
4.7 - (837 reviews)
672
104
26
18
17
  • Adam Artigliere

    Beautiful hotel. Very comfortable.
    Apr 8th, 2024

  • MICHAEL MILLER

    Not what I expected from a Rosewood. Its historical and the outside looked it. No lobby bar, only one restaurant. Bar requires a $75 minimum charge per person even for hotel guests which is ridiculous. One person drinks and two dont so the drinker needs to drink up $225. The restaurant was fine, menu was limited, the food was good but the restaurant is closed on Sunday and Monday nights so literally no restaurant on property open at all 2 nights a week. At $1500 per night, I expected a lot more
    Apr 6th, 2024

  • Charles Murphy


    Apr 6th, 2024

  • Kamran Fatehdin

    My visit to the Rosewood Mansion left me profoundly disappointed and dismayed. Despite the absence of any official policy against photography, the staff, led by manager Tim Treuting, adamantly enforced a no-photos rule. This was particularly disheartening as the photos were meant for a prom event and would have taken no longer than 30 minutes. The discriminatory attitude exhibited by the staff, singling us out because we were not staying guests, was deeply troubling. Their condescending tone implied that we were unworthy of preserving our precious memories, tarnishing what should have been a delightful experience. Such behavior is entirely inappropriate in the hospitality industry and has left a lasting negative impression on what could have been a memorable outing.
    Apr 5th, 2024

  • Kara Boyd

    I do not usually leave reviews but Im writing this to give a good and honest opinion. This absolutely should not be considered a 5 star hotel. I have stayed in several hotels across the country and this is far from 5 star. I have stayed in 5 star hotels for a third of the price that were tremendously nicer. First of all, the decor and rooms are like a standard hotel room with just more decor (dated), books, and a balcony. The night before I was here I stayed at a double tree in that was considerably nicer for $200. I just cant believe how much they charge for this. Second, room service food is a let down. Do not order the charcuterie- there is literally a cube of something that smells and looks like cat food and hardly anything on the tray for $26. Third, one of the reasons we booked it is because we had our children with us and I saw they had a great courtyard that the kids could run around on there was needles, broken glass, and trash littered all over the courtyard. And its not like we were there right after a weekend wedding. We were there on a Wednesday. Its not a good look from a proclaimed 5 star hotel and I was very disappointed. Lastly, our truck came back from valet scuffed up pretty good on one side The only saving grace is the restaurant in the hotel is an absolute 10/10. But you dont need to spent $1000+ a night to experience that. The staff of course is nice but staff unfortunately will never be enough to justify the price and rating. My two star rating is generous. We will not be staying here again.
    Apr 1st, 2024

Read Our 837 Reviews

About
Rosewood Mansion on Turtle Creek

Rosewood Mansion on Turtle Creek is located at 2821 Turtle Creek Boulevard in Dallas, Texas 75219. Rosewood Mansion on Turtle Creek can be contacted via phone at (214) 559-2100 for pricing, hours and directions.

Contact Info

  •   (214) 559-2100
  •   (888) 767-3966
  •   Website

Questions & Answers

Q What is the phone number for Rosewood Mansion on Turtle Creek?

A The phone number for Rosewood Mansion on Turtle Creek is: (214) 559-2100.


Q Where is Rosewood Mansion on Turtle Creek located?

A Rosewood Mansion on Turtle Creek is located at 2821 Turtle Creek Boulevard, Dallas, TX 75219


Q What is the internet address for Rosewood Mansion on Turtle Creek?

A The website (URL) for Rosewood Mansion on Turtle Creek is: https://www.rosewoodhotels.com/en/mansion-on-turtle-creek-dallas


Q How big is Rosewood Mansion on Turtle Creek?

A Rosewood Mansion on Turtle Creek employs approximately 20+ people.


Q What days are Rosewood Mansion on Turtle Creek open?

A Rosewood Mansion on Turtle Creek is open:
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours


Q How is Rosewood Mansion on Turtle Creek rated?

A Rosewood Mansion on Turtle Creek has a 4.7 Star Rating from 837 reviewers.

Hours

Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours

Ratings and Reviews
Rosewood Mansion on Turtle Creek

Overall Rating

Overall Rating
( 837 Reviews )
672
104
26
18
17
Write a Review

Adam Artigliere on Google

image Beautiful hotel. Very comfortable.


MICHAEL MILLER on Google

image Not what I expected from a Rosewood. Its historical and the outside looked it. No lobby bar, only one restaurant. Bar requires a $75 minimum charge per person even for hotel guests which is ridiculous. One person drinks and two dont so the drinker needs to drink up $225. The restaurant was fine, menu was limited, the food was good but the restaurant is closed on Sunday and Monday nights so literally no restaurant on property open at all 2 nights a week. At $1500 per night, I expected a lot more


Charles Murphy on Google

image

Business Response on Google Apr 7th, 2024
Dear Mr. Murphy,Thank you for taking the time to complete our guest survey.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. We value your feedback and hope to discover ways in which we may have exceeded your expectations. We hope to welcome you back to the Mansion soon. Until then, please do not hesitate to contact me directly at 214.443.4774 if I may assist you in any way.Kind regards,Megan Incrocci | Director of RoomsRosewood Mansion on Turtle Creek. 2821 Turtle Creek Blvd. Dallas, TX. 75219telephone +1 214 443 4774 | facsimile +1 214 528 4187rosewoodhotels.com

Kamran Fatehdin on Google

image My visit to the Rosewood Mansion left me profoundly disappointed and dismayed. Despite the absence of any official policy against photography, the staff, led by manager Tim Treuting, adamantly enforced a no-photos rule. This was particularly disheartening as the photos were meant for a prom event and would have taken no longer than 30 minutes. The discriminatory attitude exhibited by the staff, singling us out because we were not staying guests, was deeply troubling. Their condescending tone implied that we were unworthy of preserving our precious memories, tarnishing what should have been a delightful experience. Such behavior is entirely inappropriate in the hospitality industry and has left a lasting negative impression on what could have been a memorable outing.

Business Response on Google Apr 8th, 2024
Dear Mr. Fatehdin,Thank you for sharing your feedback and for your consideration of The Mansion for your prom pictures. As a courtesy to our hotel and restaurant guests, and to ensure they have a meaningful, private and memorable experience, we have a policy that forbids utilization of The Mansion for photoshoots.We are sorry that this resulted in a negative experience. Please feel free to connect with our marketing manager who can further explain our photography policies. Best regards,The Rosewood Mansion on Turtle Creek Team

Kara Boyd on Google

image I do not usually leave reviews but Im writing this to give a good and honest opinion. This absolutely should not be considered a 5 star hotel. I have stayed in several hotels across the country and this is far from 5 star. I have stayed in 5 star hotels for a third of the price that were tremendously nicer. First of all, the decor and rooms are like a standard hotel room with just more decor (dated), books, and a balcony. The night before I was here I stayed at a double tree in that was considerably nicer for $200. I just cant believe how much they charge for this. Second, room service food is a let down. Do not order the charcuterie- there is literally a cube of something that smells and looks like cat food and hardly anything on the tray for $26. Third, one of the reasons we booked it is because we had our children with us and I saw they had a great courtyard that the kids could run around on there was needles, broken glass, and trash littered all over the courtyard. And its not like we were there right after a weekend wedding. We were there on a Wednesday. Its not a good look from a proclaimed 5 star hotel and I was very disappointed. Lastly, our truck came back from valet scuffed up pretty good on one side
The only saving grace is the restaurant in the hotel is an absolute 10/10. But you dont need to spent $1000+ a night to experience that.
The staff of course is nice but staff unfortunately will never be enough to justify the price and rating.
My two star rating is generous.
We will not be staying here again.

Business Response on Google Apr 3rd, 2024
Dear Ms. Boyd,Thank you for taking the time to complete our guest survey.Your feedback is very valuable to us, and I deeply regret to learn of your experience on this visit. Please know that we strive to deliver upon the highest standards and are truly disappointed that we feel short. Rest Assured; that your comments have been reviewed in great detail and we are committed to make amends. Should you allow us another opportunity, we will work hard to regain your confidence and goodwill and to provide the level of service to which the Mansion is known. I hope to have an opportunity to speak with you directly. Until then, please do not hesitate to contact me at 214.443.4774 if I may assist you in any way.Kind regards,Megan Incrocci | Director of RoomsRosewood Mansion on Turtle Creek. 2821 Turtle Creek Blvd. Dallas, TX. 75219telephone +1 214 443 4774 | facsimile +1 214 528 4187rosewoodhotels.com

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Overall Rating
( 837 Reviews )
672
104
26
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17

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