Chamber Rating

4.4 - (2691 reviews)
1732
634
182
56
87
Read Our 2691 Reviews

Chamber Rating

4.4 - (2691 reviews)
1732
634
182
56
87
  • Rodney Chism

    The hotel is well maintained and has great Concierge Service. Rooms: Very nice room with a great view of the city
    Apr 6th, 2024

  • April Higgins


    Apr 3rd, 2024

  • Ernst C.

    Great view, excellent restaurant, perfect ambiance.
    Apr 2nd, 2024

  • Garry Dale


    Mar 30th, 2024

  • s miller

    Do not stay here if you want to eat! Went to call and order food for pick up, and I have no idea who answered the phone maybe they were having a bad day? I asked the employee if I could pick up my food and she yelled at me and told me to come down and order, which I didnt have a problem doing if I would have known I could not call for pick up. She then said, Fine, Ill take your order. By this point I dont want to place a order because you literally just yelled at me. I told her no its ok, I then asked her for her name and then she hung up on me. Not sure what the point of having a hotel restaurant is if you dont want to serve people. Why would you offer pick up? The hotel staff hung up on me and all I wanted to do was eat. When I walked to the lobby and the restaurant to ask who would have answered the phone, no one knew what I was talking about. I attached a photo of nothing because this was my dinner.
    Apr 6th, 2024

Read Our 2691 Reviews

About
Renaissance Dallas Hotel

Rediscover elegance at Renaissance Dallas Hotel, featuring stylish, modern guest rooms and suites with deluxe amenities and city views. Dine at Asador, relax in our rooftop pool, exercise in our 24-hour gym or host an event in our distinctive venues.

Contact Info

  •   214-631-2222
  •   (800) 468-3571
  •   (214) 905-3814
  •   Facebook

Brands

  • Renaissance Hotels

Languages

  • English
  • Spanish
  • French

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • DINERSCLUB
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Renaissance Dallas Hotel?

A The phone number for Renaissance Dallas Hotel is: 214-631-2222.


Q Where is Renaissance Dallas Hotel located?

A Renaissance Dallas Hotel is located at 2222 N Stemmons Fwy, Dallas, Texas 75207


Q What is the internet address for Renaissance Dallas Hotel?

A The website (URL) for Renaissance Dallas Hotel is: https://www.marriott.com/en-us/hotels/dalbr-renaissance-dallas-hotel/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0


Q How big is Renaissance Dallas Hotel?

A Renaissance Dallas Hotel employs approximately 20+ people.


Q How is Renaissance Dallas Hotel rated?

A Renaissance Dallas Hotel has a 4.4 Star Rating from 2691 reviewers.

Ratings and Reviews
Renaissance Dallas Hotel

Overall Rating

Overall Rating
( 2691 Reviews )
1732
634
182
56
87
Write a Review

Rodney Chism on Google

image The hotel is well maintained and has great Concierge Service.
Rooms: Very nice room with a great view of the city

Business Response on Google Apr 7th, 2024
Dear Rodney,Your accolades leave us smiling from ear to ear and we are thrilled to know your visit was so enjoyed. It was a pleasure to serve as your host and we look forward to you visiting again one day soon. All the best,Renaissance Dallas Hotel

April Higgins on Google

image

Business Response on Google Apr 3rd, 2024
Greetings from Dallas April!We are thrilled to discover your perfect scores and we thank you for taking a moment to share. It would be a pleasure to one day host you again and we invite you to be in touch when ready to further explore all that awaits beyond our front doors. Until then.All the best,Renaissance Dallas Hotel

Ernst C. on Google

image Great view, excellent restaurant, perfect ambiance.

Business Response on Google Apr 3rd, 2024
Dear Ernst C,We are thrilled to discover that we impressed at every turn and made you feel so at home. We will share your accolades with our Asador team, and we encourage you to keep us at top of mind for future Dallas visits. Until next time.All the best,Renaissance Dallas Hotel

Garry Dale on Google

image

Business Response on Google Mar 27th, 2024
Dear Garry,Greetings from Dallas. It was a pleasure to have you join us and we are delighted to find your review. We hope your visit allowed you the time to discover some of the treasures featured on our Latin American inspired menu at Asador, and if not, perhaps this can be added to the agenda the next time we see you. We thank you once more and we invite you to keep us in mind for future travels to Dallas.All the best,Renaissance Dallas Hotel

s miller on Google

image Do not stay here if you want to eat! Went to call and order food for pick up, and I have no idea who answered the phone maybe they were having a bad day? I asked the employee if I could pick up my food and she yelled at me and told me to come down and order, which I didnt have a problem doing if I would have known I could not call for pick up. She then said, Fine, Ill take your order. By this point I dont want to place a order because you literally just yelled at me. I told her no its ok, I then asked her for her name and then she hung up on me. Not sure what the point of having a hotel restaurant is if you dont want to serve people. Why would you offer pick up? The hotel staff hung up on me and all I wanted to do was eat. When I walked to the lobby and the restaurant to ask who would have answered the phone, no one knew what I was talking about. I attached a photo of nothing because this was my dinner.

Business Response on Google Apr 7th, 2024
Dear s miller,Greetings from Dallas and thank you for sharing your review. In reading comments like yours the leadership team and I wish to take swift action to ensure interactions such as those described within your review do not occur again. Where this often starts is in locating a reservation that might be attached to the review and unfortunately, we’ve been unable to do so. With that in mind, we wish to humbly apologize, and I am hopeful that we can speak by phone so that I can extend my more personal regrets and learn more about your experience. In being unable to locate your reservation, it occurs to us that your experience may have been at one of the other hotels that operate under our brand in greater Dallas and not our hotel which is located at 2222 North Stemmons Freeway. If your experience was at another hotel and not our own, we encourage you to share your details with the leadership team of that hotel by posting your review to the appropriate page. As I noted, if your experience was at our hotel, I wish for nothing more than the opportunity to extend my personal apologies and explore possible resolutions that might leave you open to joining us again. With that goal in mind, my contact information is provided below which I invite you to use in forwarding your own information and a convenient time that we can plan for a call. We thank you once more and I look forward to speaking with you in the days ahead.All the best,Darren ParkerDirector of [email protected]

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Overall Rating

Overall Rating
( 2691 Reviews )
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87

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